Question HP Server : Fans running at full speed

b4u

Golden Member
Nov 8, 2002
1,380
2
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Hi,

Don't know if this is the right section for this question, I hope so.

I have access to small server machine, an HP Proliant ML110 G4, that is having an issue with fan speeds: the CPU and rear fans are running at full speed, which is not only bad for their longevity but also they are generating a LOT of noise.

The first thing I did, I took some time, removed the chassis rear fan, removed the CPU heat sink and fan, disassembled it all, and made a proper cleanup of everything, so all fans and heat sink are now completely dust free.

Still the problem with the fans continue: every time I restart the server, somewhere during windows startup, the fans jump on to full speed. I've made a series of tests for starting up, and I found that the problem seems to be with the network connection, because ...

... if I start the computer with the network cable disconnected, it starts correctly and the fans run at normal speed. After the startup is complete, I wait for a couple of minutes, making the time for services to startup, and the disk activity led shows that everything is up and running at normal pace.

Only then I connect the network cable, and 5-10 seconds latter, the fans start running like hell! There's no apparent reason for that ... there is no heavy processing going on, and the fans start running at high speed just a few seconds after I simply connect the network cable.

So do you have any ideas of what may be causing this fan problem?

Could it be a bad network cable (but the cable is in a place for so many time, without anyone even touching it to bring problems now)?

Could it be a faulty network card?


Additionally and as a side note, when the computer starts from cold boot (after reconnecting the power cable), I get a warning stating that the BIOS settings will be the default ones. I suspect that this has something to do with the CR2032 lithium battery, which is still the original one and so it may be out of power by now, and I'll be replacing it shortly.

Could it be possible the problem comes from the lithium battery not storing the BIOS settings (uhm ... seems a bit ridiculous as I'm typing this possibility :rolleyes:)?


Any opinion/suggestion counts, as this problem is really puzzling me.

Thanks
 

b4u

Golden Member
Nov 8, 2002
1,380
2
81


Thanks for your quick reply, that may actually help fixing the problem:
Resolved an issue where the CPU FAN runs at full speed when Xeon 3000-series processor is installed.


Unfortunately and I don't know why, for BIOS updates HP requires a support agreement, which there is none for this server (and it's an old server anyway, to pay for a support just to get access to that update):
An active warranty or support agreement covering Proliant servers must be linked to your HPE Support Center profile to access this BIOS.


Is there any way to get this old bios updates somewhere else? Or is there a way to access old updates from HP being old releases for old servers?

Thanks.
 

ch33zw1z

Lifer
Nov 4, 2004
39,040
19,732
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I would open a support request or contact them, I don't think they'd be unwilling to provide the code on such an aged product
 

b4u

Golden Member
Nov 8, 2002
1,380
2
81
I would open a support request or contact them, I don't think they'd be unwilling to provide the code on such an aged product

Thanks I'll give it a try, it's the best shot I have at this time ...

But this policy makes me think if I should opt for an HP server in the future, or look somewhere else ... BIOS firmware should be just available ...

Thanks.
 

ch33zw1z

Lifer
Nov 4, 2004
39,040
19,732
146
Thanks I'll give it a try, it's the best shot I have at this time ...

But this policy makes me think if I should opt for an HP server in the future, or look somewhere else ... BIOS firmware should be just available ...

Thanks.

The major vendors want to protect their intellectual property this way. I agree it's frustrating. Since your product is very old, I don't seem them fighting, bit also dont expect quick responses
 

b4u

Golden Member
Nov 8, 2002
1,380
2
81

b4u

Golden Member
Nov 8, 2002
1,380
2
81
Hi,

Just so to share my findings ...

At the moment I'm still looking for the BIOS update to apply on the server, but I found something quite interesting:

If I connect the network cable to a 1Gb switch, the fans start running full speed. But ... if I connect the network cable to a 100Mb switch, the fans run at normal speed (changing back from 1Gb to 100Mb switch do not make the fans return to normal speed, I have to shutdown the system to do so).

This is odd ... both switches are connected between them, and the server has always been connected to the 1Gb one ... so don't have a clue why it started to behave like right now.

Maybe the switch is having some problem, dunno.