HP printer support

[concernedsophist]

I have recently heard some complaints that HP's support was not as good as it used to be. However, I just had a difficult time installing some drivers on a deskjet 845c (exe file would not run) and I must say their support was excellent. I was able to get two emails from them inside of an hour and now have it up and running like a champ. Of course it sucked that it didn't run great from the start, but life isn't perfect.

Thought I would pass it on, HP support seems to be doing great. Now if we could get some motherboard and gfx card manufacturers to do the same...

 

[unfalliblekrutch]

HP's printer division is awesome. I dont know if they have seperate support staff, but HP printers are good.
As far as their laptop support/quality, i can personally also testify for those.
However, i've heard horror stories about compaq desktops (which i assume is going to be equal quality/support with HP desktops)

 

[rambler2005]

I think Hp's customer service is good.

 

[erwos]

The fact that HP _really_ supports Linux is, on its own, enough to put them over every other vendor on the market, in my book.

-Erwos