I did something stupid which caused my HP Pavillion 8770C to die. My 12 yr old son
spilled something on the keyboard causing a few keys to stick so I decided
to swap it with a new keyboard. With the PC off, I inadvertantly plugged
the keyboard into the mouse ps2 socket (the mouse is connected USB) and then
turned it on. The display came up entirely blue. The PC went through the normal boot sequence i.e. floppy & CD drives read, HD spinning and activity light flickering and the display flashed off then on (blue) like it was trying to synch. At no time did any text, graphics or even the HP logo appear on screen. There were no beeps from the PC.
I turned it off and plugged the keyboard into the correct socket and
rebooted - same results. I went back to the old keyboard - same thing. I tried
it w/o keyboard and mouse - same thing. I tried another video card - same
thing. Different display - same thing. I tried to access the BIOS as it was
booting - couldn't. I called HP tech support. They walked me through a
power drain and had me remove then re-install the MB battery. As a result
it now won't even go through the boot sequence and the display is still
blue. Because the HP logo won't display (from BIOS) - I'm thinking it's
either the BIOS or P4 that's blown.
I'm at a loss as what to do next and would appreciate some ideas.
Regards,
Bill
spilled something on the keyboard causing a few keys to stick so I decided
to swap it with a new keyboard. With the PC off, I inadvertantly plugged
the keyboard into the mouse ps2 socket (the mouse is connected USB) and then
turned it on. The display came up entirely blue. The PC went through the normal boot sequence i.e. floppy & CD drives read, HD spinning and activity light flickering and the display flashed off then on (blue) like it was trying to synch. At no time did any text, graphics or even the HP logo appear on screen. There were no beeps from the PC.
I turned it off and plugged the keyboard into the correct socket and
rebooted - same results. I went back to the old keyboard - same thing. I tried
it w/o keyboard and mouse - same thing. I tried another video card - same
thing. Different display - same thing. I tried to access the BIOS as it was
booting - couldn't. I called HP tech support. They walked me through a
power drain and had me remove then re-install the MB battery. As a result
it now won't even go through the boot sequence and the display is still
blue. Because the HP logo won't display (from BIOS) - I'm thinking it's
either the BIOS or P4 that's blown.
I'm at a loss as what to do next and would appreciate some ideas.
Regards,
Bill
