They will give you the CDs, but you have to contact someone higher up than technical support, since technical support will give you the run around response (eg, "We don't provide recovery discs). I had this problem awhile back and contacted the BBB, which HP then contacted me and gave me the discs and everything worked out. The recovery discs they gave me were around 10 CDs. I would just buy a cheap copy of Win XP, I think you can find one for 90 bucks or cheaper on Ebay. Otherwise, you will get all that unnecessary software that HP bundles with the recovery.