HP P2000G3 disks faulted

[andreilaud]

Hi,
Following an electrical incident, our P2000G3 array has now 3 disks faulted. We removed those 3 disks from the array and inserted them into a HP PROLIANT DL380 G7 server which is using the same disks to verify them. The verification has been successfully done, during this test we created logical volumes and logical disks space with these 3 disks. After deleted disks space and logical volumes, we replaced these drives into the P2000G3 enclosure but LEDs disks were still in orange and the following errors were displayed in the admin panel: "Excessive media errors" and "The disk has a probable hardware failure ".
I want to know how to solve this problem and why these drives worked well in a server and not in their original P2000G3 enclosure?

Thank you in advance for your help.

 

[mfenn]

The enclosure is reading the SMART data from the drive and has determined that disk is failing. It's not clear from the message which exact SMART field(s) it's looking at, but I would guess that it's looking at Uncorrectable Sector Count, Pending Sector Count, etc. These faults are generated by the embedded OS inside the P2000. Your server's OS doesn't care about SMART errors unless you configure it to care.

I recommend that you get these disks replaced. If the system is still under warranty or you have an active service contract, it should be a simple support ticket with HP. If you don't have active coverage, then you'll need to buy new/refurb disks (such is the cost of going without coverage). HP is generally good about providing part numbers on the drive, usually in the form of "P/N 123456-123".