Hp Media Center ... need a utility to diagnose

[readyrover]

Thanks in advance for any and all responses!

My mom in law got a nasty virus on her HP Media Center PC..M7567C..model no.

There was originally a raid configuration with 6 partitions. The only ultimate "fix" for the virus was to write zeroes to both hdd and attempt to reinstall windows xp.
The system now hangs up at the installation of Win XP at about 15 seconds into Setup..never at exactly the same place. Tried win install with single drive as well..no luck..still hanging up shortly after beginning.
We have no recovery media and the HP website only lists drivers that have been updated since 2006 or so...NOT the original drivers.

So, I don't know without stripping down the motherboard to get to the numbers on it..I can't discover which chipset the Raid controller, LAN, SATA/PATA, Video uses...etc etc etc...

Is there a utility that will give me all the device data from the MB chipsets so that I can find the correct Raid driver? (I suspect that is the install problem)

I am researching myself, but would appreciate info if you know of such a utility. (Also ran diagnostic on both drives..extended test...both passed)

You may also email me at ready_rover@yahoo.com

Thanks again.

Edit...HP warranty expired..no longer gives info regarding drivers..no longer stores drivers..."buy a new one"..lol...this is a computer used for email and grandkids games...ah well...I suspect it is a hd driver problem dealing with AHCI or SATA/Raid driver...may just take the dang thing apart and see if the chipset mfgr still offers drivers..

 

[Lanyap]

It's probably not the RAID drivers. I would turn off RAID in the BIOS if possible.

Here are some usefull links for you:

HP support page with motherboard specs.
http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3223657

HP support page with product specs.
http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3223657

Main HP Support site for the m7567c
http://h10025.www1.hp.com/ewfrf/wc/p...57/loc:0&cc=us

Intel 945P chipset drivers
http://www.intel.com/support/chipsets/sb/CS-020683.htm

Intel 945P RAID drivers with F6 driver disk build
http://downloadcenter.intel.com/Sea...roductProduct=Intel®+Rapid+Storage+Technology

 

[readyrover]

THANK YOU SO MUCH!!!

I did get the specs from the HP support page, but didn't have the raid driver info..thank you so very much...almost installed win98se again 🙂

 

[readyrover]

Lanyap...still at it...no joy, yet.

Wrote zeroes to both drives..using "IDE" option in BIOS as opposed to ahci or raid...tried to load raid drivers..no floppy on the system but had drivers on cd...pressed F6...and install continued for another minute then hung up.

Oh, and only using one drive now..the sys has two "cd" drives..one a dvd/cd on the primary second channel and the other the secondary on the second channel..have disabled the "hot swap" bay...also, cleared cmos and tried everything from basic default to disabling lan, audio, etc...selected "use both" for pata/sata in BIOS...have tried a-b with "combined" and "enhanced" for SATA option...depending on which selections, setup hangs up either at Kernel Debugger, Loading Keyboard driver or scsi interface...

I am assuming video card is okay because the owner reported no video probs and everything is displaying nicely...

Tried Win98se install...using a small partition...reformatted...fdisk..wrote zeroes with WD disk tool..tried loading Ubuntu (which I know NOTHING about) and that install stopped with failure to mount cd and then a host of other errors...would have taken me days to learn Linux from scratch so I nixxed that idea (although later I will begin that learning curve for real) ... kind of grasping at straws here... if I can find a bios update I will attempt to re-flash and see if that affects anything...

The reason I am here with blank hard drives was due to a nasty virus that kept copying itself across the 6 partitions on the 2 raid disks (at least it seemed that way because everytime I tried to recover the system from it's own hard drive the virus was there again) and sadly the owner mixed up their cds and only had the restore cds from a different system altogether. I may look for recovery media on ebay or somewhere, but I doubt I'll find it.

Thanks for your help...still listening for suggestions.

The short skinny is:
1) Had virus that kept replicating itself so wiped both raid drives clean
2) Windows XP hangs up during fresh install
System info:http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3223657
System drivers must have Win XP installed first. No Floppy drive on system.
Thanks.

 

[Lanyap]

It's sounding like a hardware problem now. Here's what I would do.

- Swap optical drives and cables to see if it's related to optical problem since you were seeing mount cd failure in ubuntu. If you have a spare optical and cable around, try it.

- Run a memory test to make sure ram is ok. Bad memory can cause wierd install problems.

- Run a disk diagnostic like Hitachi's DFT.

 

[Gunbuster]

Was XP the included OS? If you are trying to install XP in AHCI mode you would need a CD with the AHCI driver slipstreamed in.