HP Laser4050 on the network - IT AINT OVER!!

[bluemax]

Now that I can change the IP numbers I have a new problem!

There are now two LJ4000's on the same network, one at 10.x.x.201 the new at 10.x.x.202
They are both set up as LOCAL printers printing to said IP addresses.

But I can only print to the one at 201 and 202 doesn't seem to go anywhere!

Should these be set up differently? I would have thought NETWORK printers would be better....
but you can't browse the network neighborhood to find them, and it doesn't seem to accept the network numbers (either of them).

AAAUUUUUUUGGGGGHHHHHH!!!!!
(read: HELP!! )

 

[mcveigh]

I thought HP had mangement tools for those pritners?

what about scanning the network w/nmap?

 

[afzan]

I've never tried printing via a jetdirect number, but on my 4000n you can setup the ip/subnet, gateway,etc through the Jetdirect menu on the printer..

 

[Viper GTS]

Print a configuration page.

From ready:

1) Menu to the right once
2) Item to the right twice
3) Select

The second page of the config page will have all the current jetdirect settings.

You can change the network settings from the control panel using the EIO1/EIO2 jetdirect menu (depending on which slot the jetdirect card is in).

Viper GTS

 

[bluemax]

Did the printout and under EIO2 (jetdirect) it's completely empty. Certainly no IP number there.
Any idea how to config it properly?

(If only I had a smeggin' manual!) I'm on hold with tech support - you'll probably get me an answer before she will.

 

[Stark]

you need to give it an ip under the jetdirect settings. If you can't figure it out, I'll try to post directions.

 

[Viper GTS]

HP JETDIRECT PRINT SERVERS - PRINTER CONTROL PANEL CONFIGURATION OF THE HP JETDIRECT


In this document:
Introduction

To enable or disable network protocols

Configuring Novell NetWare Frame Types

Configuring Novell NetWare Source Routing (token ring cards only)

Configuring TCP/IP parameters

Configuring Apple EtherTalk Phase parameters (Ethernet Cards only)

Software and Firmware Solutions

___________________________________________________
Introduction
Use the printer's control panel to configure the Jetdirect internal print server on the following printers:

HP LaserJet 4000, 5000, and 8000 series printers
Click here for other configuration methods if your printer does not have a front panel.

NOTE: Many MIO internal HP Jetdirects in other printers are configured through the control panel in this same way.

NOTE: If you have configured the card through the control panel, you may still need to install the appropriate HP Jetdirect software to complete the configuration of your computer and network operating systems. Refer to your HP Jetdirect software installation guide for instructions.

You can use the printer's control panel to do the following (these parameters can also be configured using HP Jetadmin software):

Enable or disable network protocols
Configure Novell NetWare frame types
Configure Novell NetWare source routing for Token Ring networks
Configure TCP/IP parameters
Configure Apple EtherTalk Phase parameters for Ethernet networks
When you configure the card--for example, if you disable a network protocol--your configuration is saved on the card and is maintained even after the printer is turned off and back on again.

To enable or disable network protocols
When you first install the card from the factory, all supported network protocols are enabled (or turned on) when you turn the printer on. If a network protocol is enabled, the card may actively transmit on the network even when the protocol is not in use. This may increase network traffic slightly. To eliminate unnecessary traffic, you can disable unused protocols. Disabling unused protocols lets you:

Reduce network traffic by eliminating broadcast messages from unused protocols (for example, NetWare and TCP/IP).
Provide better control over who prints to the printer by eliminating users from other networks who might accidentally route print jobs to this printer.
Eliminate unnecessary information on the Jetdirect Configuration Page, which displays status information for all enabled protocols.
Display protocol-specific error conditions on the printer's control panel. These warning messages are displayed only if all enabled protocols are unable to print.
To enable or disable network protocols
(These steps are basically the same for MIO cards as well. Some of the names of the keys differ among printers)

Press the GO or ONLINE button to take the printer offline.
Press MENU repeatedly until EIO # JETDIRECT MENU is displayed (# identifies the EIO slot number of the card). (MIO cards may display MIO CONFIG or HP MIO #, or some other variation depending on the printer.)
Press ITEM until CFG NETWORK=NO* appears.
NO* indicates that access to the EIO Jetdirect network menus will be bypassed. You must change this to CFG NETWORK=YES* to access the EIO Jetdirect menus:

Press VALUE. [or a + or - (plus or minus) key]

CFG NETWORK=YES appears.
Press SELECT (or ENTER)

CFG NETWORK=YES* appears.
Press ITEM to scroll through each network protocol until the one you want to change is displayed. For example, NOVELL=ON, TCP/IP=ON, etc.
Press VALUE [or a + or - (plus or minus) key] to change the protocol to OFF.
Press SELECT (or ENTER)


To activate the printer and save your changes, press GO.
Configuring Novell NetWare Frame Types
On Novell NetWare (IPX/SPX protocol) networks, the format of network communication frames must be specified on the card. In most cases, you can keep the default Frame Type setting, which is AUTO (Automatic). However, you can manually set the frame type format if required.

NOTE: The IPX/SPX protocol must be enabled (NOVEL=ON*) before you can configure frame types.

Novell NetWare Frame Types on an HP Jetdirect Ethernet Card

Frame Type
Description

AUTO (default)
Automatically senses and limits the frame type to the first one detected.

EN_8023
Limits the frame type to IPX over IEEE 802.3 frames. All others will be counted and discarded.

EN_II
Limits the frame type to IPX over Ethernet Frames. All others will be counted and discarded.

EN_8022
Limits the frame type to IPX over IEEE 802.2 with IEEE 802.3 frames. All others will be counted and discarded.

EN_ SNAP
Limits the frame type to IPX over SNAP with IEEE 802.3 frames. All others will be counted and discarded.


Novell NetWare Frame Types on an HP Jetdirect Token Ring Card

Frame Type
Description

AUTO (default)
Automatically senses and limits the frame type to the first one detected.

TR_8022
Limits the frame type to IPX over IEEE 802.2 LLC with IEEE 802.5 frames. All others will be counted and discarded.

TR_ SNAP
Limits the frame type to IPX over SNAP with IEEE 802.5 frames. All others will be counted and discarded.


To configure a NetWare Frame Type
If you have not already done so, enable Novell NetWare (NOVELL=ON*) by following the instructions described in "To enable or disable network protocols" in this document (above).

Press the GO or ONLINE button to take the printer offline. (The "Ready" LED should be off.)
Press MENU repeatedly until EIO # JETDIRECT MENU is displayed (# identifies the EIO slot number of the card).
Press ITEM until CFG NETWORK=NO* appears.
NO* indicates that access to the EIO Jetdirect network menus will be bypassed. You must change this to CFG NETWORK=YES* to access the EIO Jetdirect menus:

Press VALUE [or a + or - (plus or minus) key] .

CFG NETWORK=YES appears.
Press SELECT (or ENTER).

CFG NETWORK=YES* appears.
Press ITEM to scroll through each network protocol until CFG NOVELL=NO* is displayed.
To access the IPX/SPX configuration menu, press VALUE [or a + or - (plus or minus) key] and then press SELECT (or ENTER) to display CFG NOVELL=YES*.

Press ITEM until FRAME=<Frame Type>* appears. Change the frame type as described below.


To activate the printer and save your changes, press GO.
Configuring Novell NetWare Source Routing (token ring cards only)
On a Novell network, the Token Ring print server must be configured with the type of Token Ring source routing used on the network. In most cases, you can keep the default setting, which is AUTO (Automatic). However, you can manually set source routing if required.

NOTE: The IPX/SPX protocol must be enabled (NOVELL=ON*) before you can configure source routing.

The possible routing selections are:

Source Routing

Description

AUTO (default)
The type of source routing required by the network environment will be automatically sensed.

OFF
All packets are sent without source routing. The Jetdirect card will only respond to stations that are on the same ring.

SINGLE R
All packets are sent with source routing. The Single Route method is used for broadcasts and when the route is unknown.

ALL RT
All packets are sent with source routing. The All Routes method is used for broadcasts and when the route is unknown.



To Configure NetWare Source Routing
Press the GO or ONLINE button to take the printer offline.
Press MENU repeatedly until EIO # JETDIRECT MENU is displayed (# identifies the EIO slot number of the card).
Press ITEM until CFG NETWORK=NO* appears.
NO* indicates that access to the EIO Jetdirect network menus will be bypassed. You must change this to CFG NETWORK=YES* to access the EIO Jetdirect menus:

Press VALUE [or a + or - (plus or minus) key] .

CFG NETWORK=YES appears.
Press SELECT (or ENTER).

CFG NETWORK=YES* appears.
Press ITEM to scroll through each network protocol until CFG NOVELL=NO* is displayed.
To access the IPX/SPX configuration menu, press VALUE and then press SELECT (or ENTER) to display CFG NOVELL=YES*.

Press ITEM until SRC RC=<Source Routing>* appears.

AUTO
OFF
SINGLE R
ALL RT
To change the selection, press VALUE [or a + or - (plus or minus) key] until the desired option appears, and then press SELECT (or ENTER.)
Press ITEM to continue to the next parameter.


NOTE: An asterisk (*) indicates the active source-routing selection.

To activate the printer and save your changes, press GO.
Configuring TCP/IP parameters
Using the control panel of your printer, you can manually configure these TCP/IP parameters:

Parameter
Description

BOOTP
YES (default) enables TCP/IP configuration automatically from the network. If BOOTP=YES*, none of the remaining parameters can be configured.
NO disables BOOTP, and allows you to configure the remaining parameters from the printer's control panel.

IP Address
The Jetdirect card's unique TCP/IP network address, consisting of 4 bytes:
IP BYTE1.IP BYTE2.IP BYTE3.IP BYTE4
(example: 015.024.227.113).

Subnet Mask
A bit mask filter used to identify the subnet of the Jetdirect card if subnetting is used, consisting of 4 bytes:
SM BYTE1.SM BYTE2.SM BYTE3.SM BYTE4
(example: 255.255.248.0)

Syslog Server IP Address
The IP address of the log server to be used by the Jetdirect card consisting of 4 bytes:
LG BYTE1.LG BYTE2. LG BYTE3.LG BYTE4

Default Gateway
The IP address of the gateway used to communicate with stations outside the local subnet consisting of 4 bytes:
GW BYTE1.GW BYTE2.GW BYTE3.GW BYTE4

Timeout
The TCP/IP idle time-out period (in seconds). The value can range from 0 to 3600. The default is 90.
If set to "0", the timeout feature of the HP Jetdirect card is disabled--TCP/IP connections will remain open until closed by the server.



NOTE: The card must be configured with a valid IP address to operate on a TCP/IP network.

For DHCP (Dynamic Host Configuration Protocol) operation, BOOTP must be enabled. If an IP address is configured through DHCP and is subsequently changed through the control panel, the DHCP assigned address is released. If a printer is configured through DHCP, and you manually change the subnet mask or default gateway through the control panel, you should also change the IP address.

To configure TCP/IP parameters
If you have not already done so, enable TCP/IP (TCP/IP+ON*) by following the instructions described in "To Enable or Disable Network Protocols" earlier in this document.
NOTE: Enter data carefully. If you make an incorrect entry, you cannot change it without starting again from step 1.

Press the GO or ONLINE button to take the printer offline.
Press MENU repeatedly until EIO # JETDIRECT MENU is displayed (# identifies the EIO slot number of the card).
Press ITEM until CFG NETWORK=NO* appears.
NO* indicates that access to the EIO Jetdirect network menus will be bypassed. You must change this to CFG NETWORK=YES* to access the EIO Jetdirect menus:

Press VALUE [or a + or - (plus or minus) key] .

CFG NETWORK=YES appears.
Press SELECT (or ENTER.)

CFG NETWORK=YES* appears.
Press ITEM to scroll through each network protocol until CFG TCP/IP=NO* is displayed.
To access the TCP/IP configuration menu, press VALUE and then press SELECT to display CFG TCP/IP=YES*.

Press ITEM until BOOTP=YES* or BOOTP=NO* appears.
The asterisk (*) indicates the active selection.
To change the BOOTP setting, press VALUE. Then press SELECT. Be sure an asterisk (*) appears alongside your selection.
If BOOTP=YES*, the printer is configured to retrieve its TCP/IP parameters over the network using BOOTP or DHCP. No other TCP/IP prompts will be displayed on the printer's control panel. To activate the printer and save your changes, press GO.
You have completed TCP/IP configuration on the card. You must now configure your BOOTP or DHCP server. Refer to your system manuals for instructions.

If BOOTP=NO*, the printer is configured to accept TCP/IP parameters from the printer's control panel. Press ITEM to configure each TCP/IP parameter.
IP BYTE 1=<value>* should appear on the control panel first. To enter the first byte of the IP address, press VALUE [or a + or - (plus or minus) key] until the desired value appears. (If you press and hold VALUE [or a + or - (plus or minus) key] , the values scroll rapidly.)
To save the value, press SELECT (or ENTER). Press ITEM to continue.
Configure the remaining bytes of the IP address in the same manner.
You can configure the subnet mask bytes (SM), syslog server IP address (LG), default gateway (GW), and timeout (TIMEOUT) in the same manner.
To activate the printer and save your changes, press GO.
Configuring Apple EtherTalk Phase parameters (Ethernet Cards only)
You can configure Apple EtherTalk parameters if the Apple EtherTalk protocol is enabled (ETALK=ON*), and the PostScript (R) printer language is enabled.
To ensure the PostScript printer language is enabled, check the printer's CONFIGURATION MENU. PERSONALTY=PS* or PERSONALTY=AUTO* should be set.

To configure Ethertalk parameters
If you have not already done so, enable EtherTalk by following the instructions described in "To Enable or Disable Network Protocols" earlier in this document.

Press the GO or ONLINE button to take the printer offline.
Press MENU repeatedly until EIO # JETDIRECT MENU is displayed (# identifies the EIO slot number of the card).
Press ITEM until CFG NETWORK=NO* appears.
NO* indicates that access to the EIO Jetdirect network menus will be bypassed. You must change this to CFG NETWORK=YES* to access the EIO Jetdirect menus:

Press VALUE [or a + or - (plus or minus) key] .

CFG NETWORK=YES appears.
Press SELECT (or ENTER).

CFG NETWORK=YES* appears.
Press ITEM to scroll through each network protocol until CFG ETALK=NO* is displayed.
To access the EtherTalk configuration menu, press VALUE and then press SELECT to display CFG ETALK=YES*.

Press ITEM.
ETALK PHASE=1* or ETALK PHASE=2*' appears.

The asterisk (*) indicates the active phase setting.
To change the phase setting, press VALUE until the phase setting that you desire appears, then press SELECT. Be sure an asterisk (*) appears alongside your selection.
To activate the printer and save your changes, press GO.
To restore configuration factory default values
You can restore default values by performing a cold reset on your printer. To perform a cold reset, turn off the printer and then hold down GO as you turn the printer back on. This restores your printer configuration to the factory default values.

Software and Firmware Solutions
Click here for links to download Hp's software solutions specifically designed for your network
(http://www.hp.com/cposupport/networking/support_doc/bpj07126.html)

Click here to download HP Download Manager software to upgrade the Jetdirect firmware
(http://www.hp.com/cposupport.swindexes/hpjetdirec4628_swen.html)

Contact HP?

Find the nearest service center
Buy HP (United States)
Buy HP (Outside the United States)


PostScript (R) is a trademark of Adobe
Systems Incorporated.

Copyright (C) Hewlett-Packard Co. 1999
This information is subject to change without notice and
is provided "as is" with no warranty.
Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material.

Viper GTS

 

[bluemax]

Got it!! Just had to select CGF TCP/IP=NO to YES and step through adding the IP octets!
Needed "BootP=NO" as well.....

Big thanks to everyone! Especially our biggest message ever poster!

 

[Viper GTS]

Originally posted by: bluemax
Got it!! Just had to select CGF TCP/IP=NO to YES and step through adding the IP octets!
Needed "BootP=NO" as well.....

Big thanks to everyone! Especially our biggest message ever poster!

I could have written the instructions myself, but why bother when I have such detailed instructions at my fingertips?



Viper GTS

 

[bluemax]

bump for all new problem... read top.

 

[Viper GTS]

You most likely don't have the ports configured properly.

What OS are you running?

What type of port are you using?

If you're running 2K or XP you can use standard TCP/IP ports. You'll need to add two ports (name them by something other than just their IP so they are easy to tell apart).

If you only have one TCP/IP port installed & then select the same port to configure properties for, you'll never have more than one working at a time.

You must have two separate ports installed, one pointing to each IP address, & then select the appropriate port for each printer.

If you're running NT or a 9x kernel, you need to have a TCP/IP port monitor installed to print directly to an IP.

If you actually do have two separate ports installed, & both printers are pointed to the correct port, can you ping the second printer?

Viper GTS

 

[bluemax]

Running Win98 and even a couple on 95.
When configured as "local" printers, each seperate one can work on port 10.x.x.201 or 10.x.x.202
both are in there with IP addresses above and proper S.n.masks....

I was never able to ping both printers.... I guess I only have one "port".

How do add another? :Q (Some things you just don't learn in class, eh? CCNA training never tought this. Imagine... real-world stuff!)

Thanks a lot, good buddy.

 

[Viper GTS]

First thing, make sure you actually have TCP/IP connectivity with both printers.

Print a config page off of each, verify that the IPs are what you think they are.

You should be able to ping both printers if they are actually connected to the network.

Once you can ping both of them we'll worry about setting up the ports, but for now you need to know for sure you can at least hit them via the network.

Viper GTS

 

[bluemax]

Okay - done. Ping now works for both printers 201 and 202.

(I noticed when re-doing 202's information I saw a 201....... I might have just screwed things up there by mistake, but let's find out for sure.)

 

[Viper GTS]

OK...

Now you should have two TCP/IP ports listed on the details tab under 95/98.

Re-name them if they aren't obviously different, that's a major source of confusion for a lot of people.

Configure one of them for the 201 address, and one for the 202 address.

Make sure the correct port is selected for each printer, apply changes, & try to print a test page from the general tab.

Viper GTS

 

[bluemax]

You know - that's exactly what I did last time. I get the feeling I just hit that button once too often and configured that printer as 201 instead of 202. Two printers at the same IP address... no wonder weird things were happening.
Here goes nothing...

 

[Ausm]

man that sux the printer won't use DHCP?


Ausm

 

[Viper GTS]

Originally posted by: ausm
man that sux the printer won't use DHCP?


Ausm

It will. The default configuration (as in what it goes to when it's cold reset) is DHCP.

However, many people manually specify them to reduce problems with printer's changing IP addresses due to people that don't know how to configure their DHCP servers properly.

Viper GTS

 

[bluemax]

Sweet success! All over a silly IP blunder.... my bad. But then again, the folks I'm working for are just impressed I got it working.
Thanks again guys! (Viper GTS, I could kiss you!) *smerp*