HP 6200 PRO SFF wont complete boot up after reset

juzzlukin

Member
Jan 19, 2017
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I was having some minor issues, so I decided to do a "reset my pc". The "lite" procedure...remove the files, reinstall the os, keep the computer. I assume that meant clean install, not multiple passes, should complete in a reasonable amount of time.

It got to the point where, after restart, it was showing the percentage of progress, but when I came back to it there was just a black screen.

I use my TV as my monitor, so I switched inputs, and for about 5 seconds I could see the little dotted "progress" circle revolving, then disappear. This would repeat every time I switched imports back and forth.

After more than an hour, I manually shut it down and started up again. this time a different looking screen appeared than the percentage screen before. A large circle saying it was installing the os, and then started to display the percentage of completion (starting at 5%) and that it would restart several times.

So I checked back about 10 minutes later and it was at 9%, so I figured it was ok, crossing my fingers.
But now after quite a while (close ti 1 1/2 hours) it is back to the dotted circle, which fades away after about 5 seconds.

Is this normal. How long should I wait?

Can I ceate a recovery/installatioin disk for my specific unit and start the process over. My concern was that a disk will not have the drivers I need.
 

juzzlukin

Member
Jan 19, 2017
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I think it takes 3-4 hours total, if you have an SSD. Longer if you have a HDD.
Hi VirtualLarry,

Wow. I was afraid I was gonna get an answer like that. Then again, if that's the case, it's good news. It's just the waiting that's annoying.

I guess I shouldn't be surprised. I've heard people complaining before about interminable windows updates, etc., but a simple thing like a reinstall?

If I wake up tomorrow, and it's still at it, any suggestions?
 

VirtualLarry

No Lifer
Aug 25, 2001
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Did that Windows Reset finish? Did you select the one that wipes the disk before hand, or the one that just re-installs.
It comes to mind that the Reset (Refresh?) that I was talking about was on an OEM PC, that wiped the free space on the main partition.

If it doesn't have to wipe the existing disk, then it should go faster.
 

juzzlukin

Member
Jan 19, 2017
37
0
36
Did that Windows Reset finish? Did you select the one that wipes the disk before hand, or the one that just re-installs.
It comes to mind that the Reset (Refresh?) that I was talking about was on an OEM PC, that wiped the free space on the main partition.

If it doesn't have to wipe the existing disk, then it should go faster.

I picked the one that just reinstalls.

After I last posted I waited 5 hours, and it was still the same. I called HP. The rep asked me to manually shut it down again and restart.

The percentage display re-appeared. This time I stayed right there to see what would happen, and watched it run to completion.