How would you handle this? (Corporate Security Concern)

Fingolfin269

Lifer
Feb 28, 2003
17,948
34
91
Without getting into too many specifics here is what the situation looks like...

I had to request an additional ID card for a second user on a certain type of account (not a credit card). The vendor notified me that it would be a couple of weeks but the ID card would be there as soon as they could get it to me.

Anyway, the card arrived as expected but also included a piece of paper with the following:

1) Blah blah text body of letter
2) User name (written in pencil!)
3) Password (written in pencil!)

Here's the thing. The password was my actual password that I set up myself. Not some system generated password that I would need to use and then reset once I log back in to the site. (I don't duplicate passwords across sites anymore but do recognize the pattern of this password so know it's mine.)

So on the surface, this seems to be a huge security flaw to me, especially for those who do still use the same password across multiple sites.

Would ATOT agree with this assessment? I'm no expert but it just seems like a huge security gap where basically any employee could get any users password. The scary thing is this is not a small company and they are actually connected to a much larger/massive company. I just don't know if it's directly connected using the same infrastructure or just linked to the larger company via redirect.

I've got a good contact at this company that I do plan to approach about it. But just wanted to check here first to see how bad this seems to be. I could very well be overreacting...
 

Red Squirrel

No Lifer
May 24, 2003
71,087
13,986
126
www.anyf.ca
You'd be surprised at how ridiculous corporate security often is. This is pretty much standard procedure at a lot of places. They use archaic systems and yes, plain text passwords, probably stored on some shared network drive that the program uses for it's flat file database. More "advanced" systems will run off an Access database. :p