<< If a user has a file, per say a txt file, encrypted, how exactly can I use a recovery agent to decrypt, open, and view the file?
I tried but somehow it doesn't seem to work. Any ideas folks?
Plucky >>
Do you have administration access? If so, you can't do it unless you have admin access. You will need to setup a recovery agent thru 'Group Policy'. I think its like in computer configuation > windows settings > security > public keys and then you have to locate the .cer file (certificate) of the person you want to designate as a recovery agent.
Or an easier way if you have admin access, you can change the users password, logon as that user and and then access it from there.