How to approach home builder

[Eos]

This is our first home, and a new one as well, so it comes with a one year warranty.

A month ago, the 3rd party inspector found a few nail heads exposed on the roof and the builder repaired those. In the kitchen, there is a set of cubbies for storing mail and whatnot. There were a few nails that missed their mark and are visible. They were made aware of this during our orientation, and we found yesterday that they had clipped off the exposed nails. You can still see where the wood is split.

See my pics:

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I don't have pics of the changes, but imagine the same look, except the nails are no longer sticking out... 😕

Another minor issue is a split on one of the french doors' jamb going into a room. The split was there, I pointed it out, they fixed it by placing white filler material over the crack. It's not a major concern to me, but your thoughts would be welcome.

Oh yeah, we move in next Monday. :thumbsup:

 

[BlueWeasel]

I'd start by sending over a punch list of the items with a nicely-worded, professional letter.

 

[Eos]

Would you expect them to rip out an entire unit for a few nails?

We're very torn about raising a stink. The builder is moving in across the street. Yes, we want things to be perfect, but at what cost?

 

[michaels]

WTF what crappy work, unbelievable.

 

[michaels]

If he is gonna be your neighbor you better pick your battles wisely.

 

[Squisher]

Call him and tell him.

Don't worry, builders have to be licensed by the state and if you can make a valid claim they can hold him up getting any more permits to build.

He probably could have gotten away with driving the nails back out and striking the wood flat after injecting a little glue underneath. Now he'll have to probably pull that cubbie hole unit off and put in a new one

 

[Eos]

Originally posted by: michaels
If he is gonna be your neighbor you better pick your battles wisely.

You really have to bend down to see the 'repair' they made. This isn't a major deal to me. Some putty to match would go a long way...

 

[MikeyIs4Dcats]

I would have to see pictures of the repairs to judge if they are acceptable. As a contractor myself, I would make an attempt at a repair before replacing the entire unit. If a satisfactory repair cannot be made, then a replacement should be done.

As far as the cracked door casing, I would again have to see a picture of the repair.

 

[Eos]

I'll grab more pics next week after we're moved in and solicit some more opinions.