In the beginning of the year, I got quotes for four applications of chemicals to our lawn, from a few companies. I took the outfit with the best quote. Yesterday I found bills for a fifth application of fertilizer and an equal sized bill for lime, which of course, I never asked for.
I searched high and low for the initial quote, to prove that last fertilizer application wasn't ordered, but I couldn't find it. I called the company and bitched anyway. The owner called back and said he had no record of a mere four application request, but he would let the fee for the lime application slide. I said OK to that, since I had no proof.
This morning I see a guy putting an application of something on the back yard! WTF! I ran out and told him to stop. Asked why he was there? He said he was told to come out and finish the job, since only the front had been completed yesterday. Son of a bitch! I told him the situation, that I didn't want that last application in the first place, and I for damn sure didn't want the lime. Told him about my phone call and how I was trying to knock the cost down etc.
I called and left a message there. When he calls back, what should I tell him? I'm thinking about asking if I can pay half the agreed upon price. He initially said he would let that second bill slide. I don't know if he was aware it was only half applied or not. It's starting to seem shady to me. They've done a pretty good job up till now. Good coverage of fertilizer compared to some I've had in the past. Only other bitch I've had, is the fact that they put an application down during a drought, when the grass was brown and dormant. Matter of fact, that kind of pissed me off. I should have bailed on them at that point. I think I'll bring that up when he calls.
How do I maximize my bang for the buck at this point? I could use continued patronage as leverage. In other words, threaten to not have him back next year. Not sure what I can really demand from him at this point. Not sure what he can demand from me, either! Damn, you just can't trust anybody, anymore...
I searched high and low for the initial quote, to prove that last fertilizer application wasn't ordered, but I couldn't find it. I called the company and bitched anyway. The owner called back and said he had no record of a mere four application request, but he would let the fee for the lime application slide. I said OK to that, since I had no proof.
This morning I see a guy putting an application of something on the back yard! WTF! I ran out and told him to stop. Asked why he was there? He said he was told to come out and finish the job, since only the front had been completed yesterday. Son of a bitch! I told him the situation, that I didn't want that last application in the first place, and I for damn sure didn't want the lime. Told him about my phone call and how I was trying to knock the cost down etc.
I called and left a message there. When he calls back, what should I tell him? I'm thinking about asking if I can pay half the agreed upon price. He initially said he would let that second bill slide. I don't know if he was aware it was only half applied or not. It's starting to seem shady to me. They've done a pretty good job up till now. Good coverage of fertilizer compared to some I've had in the past. Only other bitch I've had, is the fact that they put an application down during a drought, when the grass was brown and dormant. Matter of fact, that kind of pissed me off. I should have bailed on them at that point. I think I'll bring that up when he calls.
How do I maximize my bang for the buck at this point? I could use continued patronage as leverage. In other words, threaten to not have him back next year. Not sure what I can really demand from him at this point. Not sure what he can demand from me, either! Damn, you just can't trust anybody, anymore...
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