How often does this happen?

[Juice Box]

I sent a 20lb ATX case in a large box via USPS to PA from IL. I printed out the thing online from paypal, prepaid, and dropped it off at the post office in my town. The tracking info never updated, and its been well over 2 weeks since i mailed it. I know USPS is slow, but this is ridiculous. It was headed to a guy from these forums, and i dont know what to do. I picked up an insurance claim from them yesterday, but have to wait another 10 or so days before i can turn it in. Does USPS lose stuff often? I mean, it was a huge box, i dont get how it could just go missing.... and the tracking info is always updated when it leaves my PO, and this time it says they havent even gotten it.....Grr to USPS

btw, i insured it for $50....but the guy gave me like $70 for it...so if this doesnt work, i guess im out $20

Is there anything else I can do?

 

[DannyBoy]

Originally posted by: Juice Box
I sent a 20lb ATX case in a large box via USPS to PA from IL. I printed out the thing online from paypal, prepaid, and dropped it off at the post office in my town. The tracking info never updated, and its been well over 2 weeks since i mailed it. I know USPS is slow, but this is ridiculous. It was headed to a guy from these forums, and i dont know what to do. I picked up an insurance claim from them yesterday, but have to wait another 10 or so days before i can turn it in. Does USPS lose stuff often? I mean, it was a huge box, i dont get how it could just go missing.... and the tracking info is always updated when it leaves my PO, and this time it says they havent even gotten it.....Grr to USPS

btw, i insured it for $50....but the guy gave me like $70 for it...so if this doesnt work, i guess im out $20

Is there anything else I can do?

Serves you right for cutting insurance fees.

Some 30% of computing equipment goes missing during postage in this country, I don't know what the figures are for the US.

 

[rh71]

I don't know how often, but nowadays, I send everything with delivery confirmation just so I know it gets accepted by the buyer. Too much scamming going on... but in your case, that sucks... take it as a lesson learned on insurance value.

 

[TwiceOver]

I would bet packages get lost more often than they would like us to know.

One time they lost one of my packages and I went to ask about it. The teller lady (bitch) gasped when I said it wasn't insured and then said "We lose stuff all the time, I always insure whatever I send through us."

 

[SouthPaW1227]

I always use Delivery Confirmation just in case. The USPS loses stuff for me WAYYYY too often.

Of the past ~50 items I have shipped, at least 5 of them have been lost. That is absolutely horrible. But there's no way I can manage to pay UPS prices.

Also, your other mistake was doing the online printout. No one at USPS ever bothers to scan those. Your only hope is to manually add a DC slip so they have to scan it. Sad, really.

 

[Juice Box]

yeah... I guess its a lesson learned. I never really thought of it actually getting lost like that, but theres nothing I can do now. Will the insurance claim actually go through? Or will it take like a few months to actually get some $$ from it?

 

[amdskip]

USPS is great for small packages. I would never ship a computer using them, never never.

 

[Juice Box]

Also, your other mistake was doing the online printout. No one at USPS ever bothers to scan those. Your only hope is to manually add a DC slip so they have to scan it. Sad, really.

Thats waht it was, was the DC slip with the barcode on it.... at my PO it always says it at least left there on the DC tracking, but this time it didnt. When I went to the PO to complain, i actually talked to the woman who i handed the box to, and she didnt seem to remember too well.....Gaahhh this is arrgivating!

 

[Juice Box]

Originally posted by: amdskip
USPS is great for small packages. I would never ship a computer using them, never never.

it was only a case....but still, Im really pissed they managed to lose a big box like this.

 

[cjgallen]

I shipped a case via Parcel Post to Puerto Rico. Got there just fine.

I've shipped hundreds of things with the online label printout. Only lost ONE package (and I think I actually dropped it somewhere, rather than the post office losing it )

 

[Sphexi]

USPS is notorious for not keeping their tracking up to date. I've had packages delivered, then 2 days later have their site reflect that properly. Delivery confirmation is nice, but slow, and if you shipped it ground it could take a few weeks to get there because of the size. You should be able to ask them to put a trace on it, since it does have confirmation on it, it'll have been scanned along the way, so request a trace on it (might cost something dunno), and you should be able to find it.

 

[DevilsAdvocate]

I had a run where USPS was losing a lot of my packages, so now I use UPS.

 

[CanOWorms]

I've shipped thousands of packages by USPS, never lost one. I guess I have good luck.

 

[Scarpozzi]

USPS sucks for packages. A guy once shipped me a dreamcast from CA to TN. It took it 35 days to get here and it was shipped priority mail. They sent it to the wrong post office and someone signed for it, but it was evidently sent back to CA and then back to TN again....taking over 2 weeks each trip. The worst part about it was that their tracking system doesn't really track anything until it gets delivered.

UPS and FedEx are definitely worth the extra money. They have better barcode scanning practices. They always know what truck your stuff is on.

 

[Juice Box]

Originally posted by: Scarpozzi
USPS sucks for packages. A guy once shipped me a dreamcast from CA to TN. It took it 35 days to get here and it was shipped priority mail. They sent it to the wrong post office and someone signed for it, but it was evidently sent back to CA and then back to TN again....taking over 2 weeks each trip. The worst part about it was that their tracking system doesn't really track anything until it gets delivered.

UPS and FedEx are definitely worth the extra money. They have better barcode scanning practices. They always know what truck your stuff is on.

so, how did you find that out? Should i wait to file the insurance claim? maybe its in another state? can they track the package anymore than i can online?

 

[iamwiz82]

Almost once a month, it seems.

 

[Pepsei]

happen to me three freaking times... they're all netflix dvds.

imagine that.... perhaps an envelope that clearly says "there's a dvd inside" is bad for business.