How not to treat a customer.

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SketchMaster

Diamond Member
Feb 23, 2005
3,100
149
116
Like I said. I did tell her the name of the site I was ordering from but unfortunately she is so scatter brained that she probably forgot the name by the time i finished my sentence.

And not ALL of my money was in my Paypal account. the order was for $510. I had around $200 in paypal, $160 in my wallet from selling my video card to a friend and the rest in my checking account.

It's not the fact that they didn't take the card that ticks me off. It's the fact that they are being juvenile about my Mom thinking it was a telemarketer and hanging up. We get over six marketing calls a day. when they call it showed up on the caller ID as a toll-free number which is what pretty much all telemarketer calls show up as.

But to be honest I'm as mad at my mother as I am at ZZF right now.

And as far as the credit card goes. I was pretty much unemployed for four months, I just got my old job back two weeks ago. A credit card was the last thing on my mind.

Edit: And My order is still in limbo. I'm sure that they would have updated their systems by now or sent me an E-mail.
 

OdiN

Banned
Mar 1, 2000
16,430
3
0
Never had any trouble with ZZF.

If you haven't worked in an online retailer business...you have NO IDEA how much credit card fraud goes on. I don't blame them for confiming CC orders.
 

skace

Lifer
Jan 23, 2001
14,488
7
81
Sucky rant. Whatever reason they had to confirm the CC, slowed the purchase down, and then your mom hung up on them like a retard and that doubled the slowdown. Oh well, too bad.
 

HoneyBird

Banned
Mar 23, 2003
37
0
0
Originally posted by: skace
Sucky rant. Whatever reason they had to confirm the CC, slowed the purchase down, and then your mom hung up on them like a retard and that doubled the slowdown. Oh well, too bad.

Go Shopp at www.clubit.com, better customer service. I received very bad package & I call them they given me full credit of shipping fee.
 

Zee

Diamond Member
Nov 27, 1999
5,171
3
76
Originally posted by: skace
Sucky rant. Whatever reason they had to confirm the CC, slowed the purchase down, and then your mom hung up on them like a retard and that doubled the slowdown. Oh well, too bad.

 

Kelvrick

Lifer
Feb 14, 2001
18,422
5
81
ZZF was always slow anyway. Its free 2 day ship, but it usally takes them like 2-3 days to get the order out the door in the first place. Same as newegg usually getting out same day or next, and having slower shipping.