How NOT to make sales contacts

[Jeff7]

Slab Bulkhead
Fridge Largemeat
Punt Speedchunk
Butch Deadlift
Bold Bigflank
Splint Chesthair
Flint Ironstag
Bolt Vanderhuge
Thick McRunfast
Blast Hardcheese
Buff Drinklots
Trunk Slamchest
Fist Rockbone
Stump Beefknob
Smash Lampjaw
Punch Rockgroin
Buck Plankchest
Stump Chunkman
Dirk Hardpec
Rip Steakface
Slate Slabrock
Crud Bonemeal
Brick Hardmeat
Whip Slagcheek
Punch Side-iron
Gristle McThornbody
Slate Fistcrunch
Buff Hardback
Bob Johnson (no, wait...)
Blast Thickneck
Crunch Buttsteak
Slab Squatthrust
Lump Beefbroth
Touch Rustrod
Reef Blastbody
Big McLargehuge
Smoke Manmuscle
Beat Punchbeef
Hack Blowfist
Roll Fizzlebeef

:awe::thumbsup: :thumbsup;

 

[LTC8K6]

I decided the reasonable approach was to post my experience on various review sites and let other people make of it what they will, and to email this guy's boss.

Lesson #1: Never be rude to customers in a documented fashion when both your name and your boss's contact info is available online.

If only you hadn't spelled Subaru wrong...

 

[geno]

You've gotta love the attitue...like he's doing you a favor hahah

 

[olds]

Car dealers in general are an awful lot like the music and movie industries. They will be dragged kicking and screaming into the 21st century.

Many dealerships see the possibility of using the internet as a way to generate leads so they can contact you in hopes of getting you to show up in person for the traditional sales process. These people don't realize that the customer might want info just to see if they are wasting their time (and theirs) before they go to any real trouble.

Check out edmunds.com forums, specifically http://townhall-talk.edmunds.com/direct/view/.f09ff51 "Stories from the Sales Frontlines" for some insight.

If you go back far enough, I think you will find that most of the dealers find the idea of generating sales leads via internet great, but at the same time regard it as a huge hassle.

I hope this makes sense. They are running a business, after all.

Untill recently, I was still getting junk email from a couple of dealers from an inquiry I made in 2002. Good luck. Buy what you like, and like what you buy.

This.
My wife has been in Internet sales for years for dealerships.
The sales managers are all older and have no clue how to use the Internet and see it as a waste of time. Hell, most of them have trouble checking their email.

 

[hanoverphist]

True; though most sites return search results within the time it takes for a page to load. Google doesn't have someone sitting there to find all relevant links on "mary poppins sado-masochist roleplaying," or whatever family-friendly things someone may be looking for.

Still, just searching for a car, on the surface it doesn't seem to make sense for them to want your name. It just looks like another one of those sites that want you to register to do some routine, mundane task.

hell, i wandered around a dealer parking lot and looked at a bunch of cars without giving the sales guys my name. when i bought my truck i didnt give him my name until i decided i wanted the truck. i agree, online should be no different, regardless of his time put into "searching for a car" for you

 

[GlacierFreeze]

"No Name.....No Quote!"

Should've replied with "No Quote... No Sale! kthxbye"

 

[vshah]

any response from the manager yet?

 

[DaTT]

any response from the manager yet?

This.

 

[purbeast0]

so how did they know you gave them a "fake" name?

 

[AreaCode707]

so how did they know you gave them a "fake" name?

I suppose I could have tweaked the spelling to "Mai Nahim" so it looked foreign instead of just putting "My Name" but the necessity never occurred to me.

No response from the manager yet.

 

[Kroze]

Where is fleabag when you need him?

 

[mb]

Where is fleabag when you need him?

Google must not be working for him right now.

 

[phoenix79]

Google must not be working for him right now.

He's prolly driving it around trying to warm it up

 

[vshah]

He's prolly driving it around trying to warm it up

i think he's still trying to get his battery out of the freezer