How much does warranty factor into price of SSDs?

VirtualLarry

No Lifer
Aug 25, 2001
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http://www.newegg.com/Product/Produ...&cm_sp=Homepage_HD-_-P2_20-147-371-_-10232015

Samsung 850 EVO 120GB SSD, $64 at Newegg currently.

It got me thinking, I just bought some Silicon Power 120GB SSDs recently for $39.99. Then I was thinking that the Samsung drives cost more because of the warranty, and somewhat due to the performance (although I've heard stories that the 850 EVOs slow way down once you start to fill them up).

But then, Silicon Power offers a 3+2 year warranty, two extra years if you register the drives on their web site.

Samsung offers just a straight-up 5-year warranty.

What I don't quite get, perhaps because I'm very bargain-oriented, rather than brand-oriented, is why someone would pay $64, when they could get 80-90% of the performance in the real world, from a $40 SSD of the same capacity, and in this case, with registration, the same warranty length too. Not to mention, the NAND in the $40 SSD is MLC (supposedly, Toggle NAND), and the NAND in the 850 EVO is 3D V-NAND TLC memory, which should be even cheaper to make.

Edit: 240GB S.P. SSD is $67.99.
http://www.newegg.com/Product/Product.aspx?Item=0D9-0021-00006

So for $4 more than the Samsung, a consumer could have twice the capacity, and arguably potentially better NAND quality. (MLC versus TLC)
 
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Essence_of_War

Platinum Member
Feb 21, 2013
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I suspect that no company is going to give you information about how the cost of the warranty factors into the price of their end-product.

What I don't quite get, perhaps because I'm very bargain-oriented, rather than brand-oriented, is why someone would pay $64, when they could get 80-90% of the performance in the real world, from a $40 SSD of the same capacity, and in this case, with registration, the same warranty length too.

People make all kinds of decisions for all kinds of reasons. Brand loyalty, tales of good or bad customer and warranty service, price, warranty term, you name a distinction and in a sufficiently large market someone will use that as their deciding factor.

People actually 100% more money for 33% more cores on Intel's extreme line-up. People buy "pro-quality" SSDs and I'd be shocked if any reasonable fraction of them have a workload that can benefit from it.
 

balloonshark

Diamond Member
Jun 5, 2008
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FWIW I just did a warranty claim on my Samsung 840 Evo. I had to deal with a company called Total Tech Solutions. I sent the drive to them and they shipped me back a refurbished drive. Shipping was free and it was one day shipping both ways which I didn't require at the time.

I honestly didn't like dealing with a 3rd party as some of my data might be recoverable on the old drive. I would have been more comfortable dealing directly with Samsung. Add in the fact my drive died and I got back a refurbished drive has swayed me to other brands.

So to conclude Samsung uses a third party to save money and they can opt to repair or send you a new or refurbished drive.
 

larryccf

Senior member
May 23, 2015
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....... send you a new or refurbished drive.

i sympathize with what you're saying, getting a refurbed unit doesn't feel right, but years ago, when samsung dealt direct and you RMA'd your HDD on their web, i sent in a 500GB HDD that went bad within 2 weeks of use - RMA'd it and got a refurbed unit and it's still good - i haven't used it once every 2-3 months but it still spins fine

but still, i'd rather have gotten a spanky new one