Phalkon: It's most definitely a server side problem, though not exactly server related. They only have two T1's for our complex, and the connection drops to sub-56K speeds during peak times (even into early morning hours). They simply do not have the bandwidth for their customer base. I was told there was a guaranteed 256K bandwidth on this connection, but they now say that there's no such guarantee at all. I've sent a letter alleging fraud and negligent misrepresentation, but the cowards are now ducking my phone calls. Next step is to contact PUC or PSC or even attorney general. I have several legal avenues if they refuse to deal with me.
Oh, Dean, I almost forgot -- fsck you.
7 Mbps DSL...Are you on Nortel's board of directors or something?!?
Oh, Dean, I almost forgot -- fsck you.