wiredspider
Diamond Member
My parents got a new place and the bill seems rather high for what they are getting. They used less than a hundred gallons for the quarter, but were charged the full ~$6 for the first thousand gallons of usage (which is fine).
However, there is also a $35 "Customer Charge" and $11 "Public Fire Hydrant Ready to Serve Charge". I can sort of understand the $11 charge, but the $35 customer charge is BS. They list it as "The customer charge covers administrative costs such as meter reading, billing, customer service and payment remittance."
Do other water companies charge this kind of fee? Where I live (which is actually less than 20 miles from their place), I get water from the city and only get charged for the water I use, it was just under $20 for this last quarter. There is no BS additional charges (albeit I do pay city taxes, but my trash is picked up by them).
Edit:
Low water usage because they don't live there yet.
Bill
Looking at it, I could be wrong about the < 100 gallons used, it says 13 gallons daily?
However, looks like their meter reading, only allows increments of one thousand to be used.
Regardless, the Customer Charge is rather outrageous.
However, there is also a $35 "Customer Charge" and $11 "Public Fire Hydrant Ready to Serve Charge". I can sort of understand the $11 charge, but the $35 customer charge is BS. They list it as "The customer charge covers administrative costs such as meter reading, billing, customer service and payment remittance."
Do other water companies charge this kind of fee? Where I live (which is actually less than 20 miles from their place), I get water from the city and only get charged for the water I use, it was just under $20 for this last quarter. There is no BS additional charges (albeit I do pay city taxes, but my trash is picked up by them).
Edit:
Low water usage because they don't live there yet.
Bill
Looking at it, I could be wrong about the < 100 gallons used, it says 13 gallons daily?
However, looks like their meter reading, only allows increments of one thousand to be used.
Regardless, the Customer Charge is rather outrageous.