How many parts have you had to RMA? Am I just unlucky?

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q2261

Senior member
May 20, 2001
304
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Originally posted by: powerMarkymark
Just one NIC card, for now.

People saying "NIC card" is just one of my many pet peeves. "NIC" stands for network interface card, when you say NIC card, you are REDUNDANT.

OK. Just had to let go.
 

aswedc

Diamond Member
Oct 25, 2000
3,543
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76
All the stuff I've broken (motherboard, hard drive, power supply) has been 150% my fault so I figured it wouldn't really be fair for me to get a replacement...
 

Ben50

Senior member
Apr 29, 2001
421
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I've never had to rma anything. Usually my stuff doesn't fail until its long past its usefulness. Sorry to hear about your bad luck. You should check into a line conditioner for your house with all those bad power supplies. Unless you are buying really crappy quality stuff.
 

TNTrulez

Banned
Aug 3, 2001
2,804
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Originally posted by: Metalloid15
In less than 2 years that I have been building computers, I have put 7 boxes together for myself and others.

Here is what has broken on me:

1 Motherboard - Went insane and fried 2 of my power supplies.
5 Power supplies total.
2 Sticks of RAM - Both PC2100. One Crucial, one Samsung.
1 Videocard - Didnt really break but one of RAMsinkis fell off.

Is this an odd number of returns for such a short period of time?

Cheap PS? I never had a PS failed on me before.

 

Metalloid

Diamond Member
Jan 18, 2002
3,064
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2 of the PSUs had nothing to do with the quality of it. It was because the motherboard went wacko on me and fried them. The others may have been quality issues. The first had one of the sets of wires broken (bought it off of ebay because it was my first system and I was ignorent). The other two were from a store called BUYAIB.com (Who is making me extremely mad right now). I bought one house brand psu from them, and another L&C Switching AMD recommended 400W PSU. Within the last month both have died (bought them 8 months ago). I sent them the nice L&C back and they sent me their 400W version of the house brand. This of course sent me screaming. It wont even run my system it is so cheap. It doesnt even have a switch on it. So they said it was their mistake and told me to send it back (I had to pay for shipping!!!!!) Then yesterday I got it back and it is their 450W version of the house brand. Now I am really mad. And two days ago the 300W broke. Not even sure if I should RMA it because it was a $15 PSU and shipping is gonna be like $7. Did anyone think of a good Antec PSU for me yet based on the criteria I gave in my last post?
 

paralazarguer

Banned
Jun 22, 2002
1,887
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People saying "NIC card" is just one of my many pet peeves. "NIC" stands for network interface card, when you say NIC card, you are REDUNDANT.

Went to the Royal Bank to get a card for the ATM machine and they said that'd I'd need to provide my SIN number. I gave it to them and they told me I'd have to choose a PIN number
:)
 

Metalloid

Diamond Member
Jan 18, 2002
3,064
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This is not good guys. I installed that PSU a few minutes ago so I could finally get my computer back. I noticed that it would lock up on the way to Windows sometimes. I decided that since I was going to reformat anyway, now would be a perfect time. When I restarted the computer, I got a very nice CMOS Checksum Error. I went into BIOS to reload all of my settings, and in the middle of changing something it froze completely. Keyboard wouldnt work so I hit reset button. When it reloaded I got no video. Hit reset again and got no video. Turned it completely off and back on and got CMOS checksum error again. Went into BIOS again to reload everything and it froze again. It does the same exact thing everytime I turn computer on, and sometimes I dont get video at all.

Broken motherboard? How long do Abit's RMAs take?

I also find it quite ironic that in a thread about how much my parts brake, I found out that I have another broken computer.
 

Jhill

Diamond Member
Oct 28, 2001
5,187
3
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Originally posted by: 7757524
People saying "NIC card" is just one of my many pet peeves. "NIC" stands for network interface card, when you say NIC card, you are REDUNDANT.

Went to the Royal Bank to get a card for the ATM machine and they said that'd I'd need to provide my SIN number. I gave it to them and they told me I'd have to choose a PIN number
:)

LOL
 

gf4200isdabest

Senior member
Jul 1, 2002
565
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maybe you should just get everything from newegg.com. people have had great success with their stuff the 1st time and their customer support is excellent if you need to RMA
 

Rilescat

Senior member
Jan 11, 2002
815
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For me it seems to depend on the vendor I get the parts from. If I go out for the "cheap price" I get cheap parts...and cheap crap...and expensive shipping sending it back to the vendor after it breaks. RMA all over the place.

On the other hand, I have purchased THE EXACT same parts from a different vendor, and never had problems with them.

I used to run my own small shop. I must have purchased 700 machines worth of parts in 3 years. We saw it time and time again. You get what you pay for.

Nowdays, I buy from MWave, NewEgg, and Accubyte. To H*ll with those Pricewatch cheapos.

My grumpyness.
 

kgraeme

Diamond Member
Sep 5, 2000
3,536
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I've replaced:

1 PSU
Several hard drives (more than half of those that I've kept).
Speakers
Sound card
USB card
3 Monitors
1 Motherboard
1 floppy drive

The return shipping charges alone are enough for me to build a new computer. That's one of the reasons why I spend a little more these days to buy at a brick&mortar store. Their markup is usually the same as an online vendor's price+shipping, and I don't have to pay return shipping when it breaks.
 

Jeff7

Lifer
Jan 4, 2001
41,596
20
81
From my own components...less if I can remember(this is over the past 3 years if I'm thinking correctly):
2 Abit KT7's - got 2 from 2 different vendors that had defective IDE controllers, costing me over 700MB of corrupted data across 2 hard drives. The files were left, but their contents were completely gone.

1 Soyo board - playing phone tag trying to get an RMA; about to just sell it cheap and let someone else make the toll calls to California (I'm in PA:()

1 300W power supply - 2 resistors and 2 diodes on it lightly singed the surrounding PCB; I tried to run a T-bird 1GHz @ 1.4GHz on it; guess the PSU couldn't take it, so it fried itself

1 WD Hard drive - funky clicking sounds, though it might have been related to an inadequate PSU at the time

1 Samsung hard drive - given to me dead. It was under warranty yet, so, free 20GB HD. :D

1 32MB stick of PNY memory - think it was a single transistor that die in it - the memtest failed at the same spot every time

A few Socket A processors - wasn't careful enough; crushed them:(

Com21 Doxport111 cable modem - started slowing down, to the point that I wanted my "speedy" dial-up account back


Can't really think of anything else; I didn't RMA all these either; those were just parts that died on me. Not bad, considering that there's 4 computers in this house. :)
 

RSMemphis

Golden Member
Oct 6, 2001
1,521
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I just received an Aopen CDRW drive dead out of the box.

How odd - at first I just thought it would not boot from BIOS, but it really just was dead.
 

galt

Senior member
Jun 10, 2002
317
0
0
1 CDRW drive from Ricoh and 1 60GXP DeathStar from IBM. I've built around 5 systems. I don't count the hdd since their whole line of 60gxps can't be counted on (well most of them anyway). The ricoh drive worked for a good 6 months and then died. The replacement has been working like a charm for the past two years.
 

Sunner

Elite Member
Oct 9, 1999
11,641
0
76
I've built something like 20 boxes for myself, family and friends.

3 HD's, 1 IBM, 2 Fujitsu
1 Thunderbird 1GHz(DOA)

Thats all I think...
 

Metalloid

Diamond Member
Jan 18, 2002
3,064
0
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Is there anyone who can tell me if my CPU or my motherboard is messed up. I want to RMA the motherboard if it is broken.
 

tennesota

Lifer
Aug 9, 2000
11,911
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76
3 Maxtor 8.4g hdd's
1 Western Digital 4.3G hdd
1 Creative Labs 48x CDROM drive
1 Asus P3V4X mobo
 

kgraeme

Diamond Member
Sep 5, 2000
3,536
0
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Originally posted by: Metalloid15
Is there anyone who can tell me if my CPU or my motherboard is messed up. I want to RMA the motherboard if it is broken.

LOL! You should probably just start a different thread for the new problem. This one is staying pretty well on with your original topic.

As for your problem, who knows? It could be either, or even bad ram. Until you start replacing parts, you won't know. My suggestion would be to first swap out the ram if you have some extra. Then work on the mobo. The processor is the hardest part to return after use and IMO usually not the culprit.
 

goog

Golden Member
Sep 8, 2000
1,076
0
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Only thing I ever had to pack-up and return in about 4 yrs was a brand new HP PSC750 (a printer/copier/scanner) a couple months ago. Kept saying the wrong black cartridge was installed, swapped cartridges and still didn't work. Back to Office Depot where I picked it up eventhough I ordered it online with a 20% off coupon:) New one works great.