How many get insurance when shipping something?

Sniper82

Lifer
Feb 6, 2000
16,517
0
76
I hardly ever get it unless its a fragile piece of hardware or has $50+ value. Was curious how many here pay extra for it? UPS has free insurance of $100 was curious how are it is to get them to give you insurance money if the package is lost or damaged?
 

Alphathree33

Platinum Member
Dec 1, 2000
2,419
0
0
I never trust shipping companies to do anything right.

That doesn't determine whether or not I buy insurance, it determines what I will ship at all. :)
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
If you would have a problem with eating the cost of the item, insure it.

Fedex is automatically insured to $100 as well, which would cover many of FS/FT transactions.

Viper GTS
 

MrHappyMonkey

Diamond Member
Mar 15, 2001
3,091
0
0
Originally posted by: Viper GTS
If you would have a problem with eating the cost of the item, insure it.

Fedex is automatically insured to $100 as well, which would cover many of FS/FT transactions.

Viper GTS

same thing with UPS
 

Gunslinger08

Lifer
Nov 18, 2001
13,234
2
81
Originally posted by: MrHappyMonkey
Originally posted by: Viper GTS
If you would have a problem with eating the cost of the item, insure it.

Fedex is automatically insured to $100 as well, which would cover many of FS/FT transactions.

Viper GTS

same thing with UPS

And Airborne.

And every shipping company except for the USPS.

Josh
 

Sniper82

Lifer
Feb 6, 2000
16,517
0
76
USPS use to rock but last time I RMAed a hard with $100 insurance using USPS it cost me almost $8 which blew my mind. Well a month later I had to RMA another drive to the same addy but decided to go UPS this time. Cost $5.86 and $100 insurance free. Saved roughly $2 bucks by going UPS.

I do agree USPS is faster but UPS has the best tracking system hands down. Unless you use Fedex 2nd,next day,ect service. Their ground tracking doesnt stay up to date like UPS's does.
 

T2T III

Lifer
Oct 9, 1999
12,899
1
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I think using insurance is a wise thing. When I sold a CD changer in an Ebay auction, the device didn't work properly after it was delivered to its new owner. I'm glad that I opted for an additional $75 in insurance over the $100 that FedEx provides. FedEx sent me a check within one month of reporting the issue. Getting the right amount of insurance is a good move. Spending a buck here and there on additional insurance might add up to about $10.00 for everything that I ship out in a year. However, it does provide a good assurance that I won't be responsible for purchasing the item and I can simply make a claim for the damage.
 

ConantheBarbarian

Senior member
Nov 8, 2000
239
0
0
^Sniper^ said, "How reliable is UPS about paying up on insurance? "

I sold a LCD monitor on ebay. Shipped the monitor via UPS ground insured it for $650. The buyer received the monitor but was damaged while in transit, so I called ups customer service explained what had happened and they agreed to ship the monitor back to me. I the seller called ups for a claim got the run around for about a month. Kept calling ups consistently finally gave in and sent me a check for $690, more then the insured amount for $650 :Q Called planar customer service and got an exchange for the same model. Planar sent me the replacement, I checked out the box and I noticed it was the wrong monitor instead of a 17" they sent me a 19" refurb. I called planar for the mistake the guy I spoke with was mad cool and said if I wanted to keep it I can so I said hell yes. Since I play a lot of PC games I couldnt stand the ghosting so I sold the lcd on ebay as a refurb and got $700 for it. :Q I love UPS and will never ship with anyone else. :p

I dont know if you guys remember but I posted about this along time ago this is just the follow up and the buyer was a fellow AT member. :cool:
 

ConantheBarbarian

Senior member
Nov 8, 2000
239
0
0
Originally posted by: Evadman
Originally posted by: ^Sniper^
How reliable is UPS about paying up on insurance?

Double box or no payout.

When I shipped the lcd it was not double boxed just a single box. In order to get your money back for damages you must be persistent and call CS every day for a followup.
 

vegetation

Diamond Member
Feb 21, 2001
4,270
2
0
USPS has the easiest insurance claim process for under $50. Simply take the package and contents to any post office, show a receipt indicating price of item, and you get your money back right then and there. Becomes more complicated over $50 though.
 

Sniper82

Lifer
Feb 6, 2000
16,517
0
76
"Double box or no payout."

So your suppost to double box items before they pay up? Thats dumb as H*L^. Not only would it making shipping price go up because of weight it would be alot more hassle. If course I have never heard of this.

I use UPS for items over 1lb as they seem cheaper.
 

Gunslinger08

Lifer
Nov 18, 2001
13,234
2
81
To clear up all of the myths here:

UPS guidelines specify that every shipment should have a minimum of 2" of packaging (bubble wrap, foam, air bags, but no peanuts or paper.. those are just fillers), with 3" for semi-fragile items, and as much as possible for very fragile items... it's their judgement after that.

If you send a package through an Authorized Shipping Outlet (Mailboxes, Staples, local place), you will have an easier time getting your claim paid, as they will do the grunt work for you. To get a claim paid you must:

Make UPS aware that the item was damaged.
In some cases, send the item to a UPS center for inspection (along with the original packaging).
Fax an invoice/repair bill for the item to UPS showing the value of the item to be at or above the amount of insurance.
Wait.

Takes 3-5 business days for them to cut you a check if your claim is approved, and then you just have to wait on the mail.

Josh