How long does it take to have an RMA credited back? (average?)

MichaelD

Lifer
Jan 16, 2001
31,528
3
76
I RMAd some networking stuff...Keystones. They received it on Friday morning and have not yet credited back my CC.

Before I call them and make a PITA of myself, I figured I'd give the 8-Ball a shake.

ps
I don't want to piss them off b/c they could've charged me a 20% restocking fee (it's in there TOS) but didn't...or at least in their email to me w/my RMA number they said they would not.
 

compudog

Diamond Member
Apr 25, 2001
5,782
0
71
I RMA'ed a drive to Maxtor and had a replacement four days later. I RMA'd (sent back) some parts to a reseller and had a credit about 3 hours after UPS tracking said it arrived. Depends on the company. I'd give them a couple of business days at least. Especially if it is a large, respected company.
 

woodie1

Diamond Member
Mar 7, 2000
5,947
0
0
Each company does it their own way. On average I get credit within 2 days but there are some that may take a week.