How i restore a ipod touch 5gen with passcode

[batista29]

Hi all. im new here but im tech and i know all of you can ear from me some tips in the future .. hi guys i have here one ipod touch 5gen, the issue is this. i dont remember the passcode and dont remember how i configure this in my old computer( this computer die and this computer is when i put my ipod the first time ) so my wife try to put a passcode but fail because the ipod saids IPOD DISABLE. i try all day today using some methods in the web and apple web but fail too. This is what i do please help me..

1.download the itunes ( for 64 bits from apple) in the new pc
2.conect the ipod when all installation are finished
3.after that i dont see nothing only itunes without the ipod obviuosly not appears because is locked and saids ipod disable

i trying all. press power buttom and home buttom then release the power buttom and hold the home buttom but nothing ... i see when i do this in some moment appears the screen of intalling driver software of the ipod and this not installed sucesfully ... before i install itunes i conected the ipod and the pc recognize and i see in my computer but after install itune 12. 64bits for my pc not, and try to install the driver but fail... i need help what i need to do for restore this ipod, remember i not have the original pc and not have the passcode ... i dont use this ipod a long time .. and im a bussiness men and i lost my mind in some moments you know please help me out

 

[isekii]

put it into recovery mode and just restore it from itunes.

 

[Ichinisan]

Research DFU mode.

After the restore, it would probably still be activation-locked. You'll still have to know the password for the last Apple ID that was used with it (password, not PIN).

 

[batista29]

Research DFU mode.

After the restore, it would probably still be activation-locked. You'll still have to know the password for the last Apple ID that was used with it (password, not PIN).

OK but i dont remember.. i called some guy in repair center and saids me they can do it so its not a dead end and if they do it why i cant .. so not i dont have idea for nothing i need to know how restore this ipod and i see anybody knows

 

[Ichinisan]

If you know the iCloud password, but you don't know the lock PIN, just connect it to a PC with iTunes and do a DFU mode restore. Log-in with the same iCloud ID you used before and you're good.

 

[dawheat]

OK but i dont remember.. i called some guy in repair center and saids me they can do it so its not a dead end and if they do it why i cant .. so not i dont have idea for nothing i need to know how restore this ipod and i see anybody knows

If you're really the owner, there should be a way to recover the password via iTunes as long as you remember the email address. If you don't remember even that, then come on.