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How hard is it to use a cell phone?

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I work for a major satellite TV provider. The vast majority of tech support calls barely qualify as technical issues. And people don't get it after you explain it to them multiple times. On some accounts, you will find a note like this left by a dozen agents in the past quarter: 'cust called, no signal, incorrect input,cycled inputs, picture restored. Adv cust TV needs to be on component 2. Resolved.'

And they call back 2 hour later and the cycle repeats. And you think this is simple enough? Then wtf does it take 7 minutes to have them hit input a couple of times?

Now you understand why it's possible to have a 10% unemployment rate (or some number larger than 0%) and McDonalds is still short staffed. People get fired when they can't figure out how to change the grill settings between 1:10 meat and 1:4 meat. They also get fired when they don't understand how the computer to input things works or how to change the timer on the deep fryer.

Maybe that should be a McDonalds hiring question. Ask if they know how to connect a TV or Xbox or something that has colored wires. If they can't do it, they're too stupid to work at McDonalds.
 
If we are all to agree that there are plenty of stupid people out there then we should also agree that there are some cell phone designers more stupid than other cell phone designers.
 
I have difficulty holding on to the tiny cell phones. The dammed little things are just too small for my big meathooks to hold on to and still be able to use them at the same time.

I also have problems with the small buttons that are too closely spaced. My big fingers usually hit 2 or more buttons at the same time. (I wear a size 15 wedding ring.)

i have the same issues. i also have very calloused hands, and rarely have any trace of moisture on my fingers. that and a chrome case dont really work well together, hehe.

the flip phone thing tho, i generally have no problem opening a flip phone. there have been a few models that made the closed state almost seamless, which made it very difficult to open without putting some real thought about where you tried to open it from.

for the most part, i think aesthetics is winning out over functionality, and phones are designed for looks over operation.
 
I've always been disappointed that none of the flip phones I've had would flip open with a flick of the wrist the way Captain Kirk opens his communicator. At least not without half opening it with a finger first while nobody's looking.
 
I've always been disappointed that none of the flip phones I've had would flip open with a flick of the wrist the way Captain Kirk opens his communicator. At least not without half opening it with a finger first while nobody's looking.

Would you really want this? Drop it 1 time and the screen is broken. If I wanted that, I would buy an iPhone :awe:

(I know several people who have broken their iPhone by dropping it. I've never seen a flip phone with a broken screen)
 
I've always been disappointed that none of the flip phones I've had would flip open with a flick of the wrist the way Captain Kirk opens his communicator. At least not without half opening it with a finger first while nobody's looking.

The Casio Rock has a button to push that flips it open.
 
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