Sounds like a bad situation for you. You probably should have pre-built the system and tested it before selling anything. Would be interested to know if Ryzen Memory Calculator could save the day here.Well, I didn't actually sell him the PC pre-built,
Friend doesn't want used, friend wants new. Complained about me using refurb mobo to meet price point.Larry, check out some of Tech Yes City's cheap used build videos. He has several from the last 2-3 years, it might give you some ideas. Definately sounds like your problem is mobo bios releated.
Which begs the question about your friend. He is using you and probably lying about issues to take advantage of your personal warranty.Friend doesn't want used, friend wants new. Complained about me using refurb mobo to meet price point.
I tested the same BIOS revision that's on his board, on my identical-model board, with my identical-model (same batch) RAM, and I had no problems.
So he wants the cake and eat it too. As others already said he's not worth your time.Complained about me using refurb mobo to meet price point.
I basically knew that, my ASRock AB350M Pro4 board, with some Team Vulcan 8GB DDR4-3000 sticks, wouldn't run at 2933 or 3000 until AGESA 1.0.0.6.Ryzen 1xxx never really liked 3000 speed ram, I always had to set it to 2933. Try setting it to 2933 with Auto CAS settings and see if it boots.