Originally posted by: Deeko
You did not get shocked by the Circuit City security device. Most products have a device on it that set off the alarm when you walk through the sensor. If you actually got shocked by the sensors, then there would be alot of fried employees, because we carry product through the same sensors in the back all the time, not to mention all of the keys have alarms on them too. And there isn't a whole lot that the store can do if inventory is wrong. It could be theft, or maybe an employee messed up the last cycle count. If the website says the store has it in stock, that doesn't mean anything else, it is linked to the same inventory. So if you ordered it for web pickup, you would not be able to get it in the store. If the website says it is available for direct ship, you could order it, and you could have it shipped directly to your house free of charge from the web warehouse. They also can order things out of that warehouse for you, like someone mentioned above, just by putting inventory location as 9848. The CSA should have checked that warehouse, but I can't say if he did or not. Now you say he went to the back and "played with himself"....there is another section of the warehouse, known as the "cage", where floor items are stored. So if it says its in stock and is not on the floor, if the CSA went to the back to look, he likely was checking the cage, not "playing with himself". And it is quite possible that all 4 were stolen....we had a crime ring at our store, a guy that stole PS2 games, he would take 5-10 copies in a single run. We knew who he was, and his techniques(cuz he would send in other people after we found him out), and have neutralized that, but we aren't allowed to physically stop a customer from walking out of the store. So stealing 4 little sticks of RAM is not that impossible.