How do i refuse a UPS package?

Discussion in 'Cases & Cooling' started by jaybert, Mar 12, 2001.

  1. jaybert

    jaybert Diamond Member

    Joined:
    Mar 6, 2001
    Messages:
    3,523
    Likes Received:
    0
    I just ordered a second case from Onvia because its so much cheaper and a better case then the one i got from antec-inc.com. Their CS just said for me to refuse their package and once it gets back, I'll get a refund. The UPS guy always drops off the package, rings the doorbell and leaves. He never waits for me sign anything or waits for someoen to answer the door. To make matters even more complicated, I have about 5 or 6 UPS packages coming towmorrow (for computer I'm building). I probably wont be home either when he arrives. What do you all suggest i do?
     
  2. tweekah

    tweekah Senior member

    Joined:
    Oct 23, 1999
    Messages:
    990
    Likes Received:
    0
    Get the tracking number from the CSR/onvia site. Leave the driver a note on the door refusing that tracking number. That's about the best thing I can think of.
     
  3. jaybert

    jaybert Diamond Member

    Joined:
    Mar 6, 2001
    Messages:
    3,523
    Likes Received:
    0
    HRM...good idea. Thanks a bunch :)
     
  4. bigrash

    bigrash Lifer

    Joined:
    Feb 20, 2001
    Messages:
    17,606
    Likes Received:
    2
    yeah, i agree with tweekah.....that's what you should do......also i don't know if it's too late now, but you can try calling ups and see if they can send it back without delivering(i don't know if they can do it, but it's worth a try)
     
  5. Vegito

    Vegito Diamond Member

    Joined:
    Oct 16, 1999
    Messages:
    8,329
    Likes Received:
    0
    Yeah, sometimes they can, I usually leave a note, thats if u have the tracking #, and you know what date it's coming..... just say no..
     
  6. bacillus

    bacillus Lifer

    Joined:
    Jan 6, 2001
    Messages:
    14,516
    Likes Received:
    0


    << just say no.. >>


    hmm, wonder where I've heard that phrase before!
     
  7. BA

    BA Diamond Member

    Joined:
    Dec 3, 1999
    Messages:
    5,004
    Likes Received:
    0
    why not call UPS, ask them what to do?
     
  8. Quad

    Quad Golden Member

    Joined:
    Nov 18, 2000
    Messages:
    1,222
    Likes Received:
    0
    ROFL bacillus

    g1
     
  9. sygyzy

    sygyzy Lifer

    Joined:
    Oct 21, 2000
    Messages:
    14,001
    Likes Received:
    1
    I don't see why this is even a question. All you do when they knock on the door is say &quot;I refuse the package&quot;. Simple as that. As long as you do not open the package or sign for it, UPS will take it back.
     
  10. techfuzz

    techfuzz Diamond Member

    Joined:
    Feb 11, 2001
    Messages:
    3,107
    Likes Received:
    0
    Get the tracking number, call UPS and give them the tracking number for the package you want to refuse and they won't load it on the truck if you catch it before the day it is supposed to be delivered.
     
  11. jaybert

    jaybert Diamond Member

    Joined:
    Mar 6, 2001
    Messages:
    3,523
    Likes Received:
    0
    uhm yeah....too bad UPS never actually waits for me to come to the door. They ALWAYS just drop off the package, ring the doorbell, and leave. They dont even wait 5 seconds to see if anyone answers. Thats why I am having this problem. Also, I might not even be home towmorrow
     
  12. Entity23

    Entity23 Senior member

    Joined:
    Jan 30, 2001
    Messages:
    683
    Likes Received:
    0
    They arent supposed to leave the package w/o consent. Thats why they have the yellow &quot;we missed you&quot; slips. Thats a liability for them, what if it gets stolen? Call your local UPS headquarters and tell them not to leave the packages or talk to the driver. Why not just except the package and send it back. They will reimburse shipping.
     
  13. clumsum

    clumsum Senior member

    Joined:
    Nov 19, 2000
    Messages:
    806
    Likes Received:
    0
    I think you can call the local UPS delivery point, tell them you will pick up the package at their location (ID it by the tracking #), they will un-load it from the truck and hold it for you. You can stop by at your convenience and refuse the package or maby just call them and refuse it ............ ?
     
  14. jaybert

    jaybert Diamond Member

    Joined:
    Mar 6, 2001
    Messages:
    3,523
    Likes Received:
    0
    no they wont...the product isnt broken or anything. Why would they reimburse shipping when its my fault? I just bought a product I didnt need. I hvae no problems with them leaving product, I'm usually at school so when I know they're coming I put a note on the door to tell them to leave it. Oh well, we'll try the note and see what happens
     
Loading...