Hi,
Here is my problem and hopefully somebody can help. I have an external hard drive containing the image of a notebook hard drive. The image or copy of the notebook drive was created using Ghost 9. A clean install of Windows XP home was completed to the notebook, but I need to copy the contents of a particular folder back into the notebook. The particular folder in question is the user?s documents folder under Documents and Settings, but I am denied access to this folder. The owner had a password to log into the computer. How do I gain access to the folder?s contents? I have the username and password for the folder, but do not know to enter this information.
Details
A neighbor asked me to help him with his son's notebook that had become infected with a virus and spy ware. The computer is a Dell Inspiron 9200 notebook with Windows Home edition. I examined the notebook, and it definitely was infected. I determined that it would take a fair amount of time to disinfect the computer and recommended that they do a clean install of Windows XP. They had their Windows XP home CD.
I first backed up the hard drive onto an external hard drive using Norton Ghost 9 and successful reinstalled Windows XP home. However, when I went to the external hard drive to copy data files, I was denied access to the folder under the user?s name. I assume that the denial was due to the password the boy had on his computer but was not aware of the password when I started this.
I have right clicked on the folder and went to properties but could find anywhere to enter the password. So, I am perplexed here. I am considering pulling the driver out of its enclosure and attaching it to desk top computer. Would this been of any help?
Here is my problem and hopefully somebody can help. I have an external hard drive containing the image of a notebook hard drive. The image or copy of the notebook drive was created using Ghost 9. A clean install of Windows XP home was completed to the notebook, but I need to copy the contents of a particular folder back into the notebook. The particular folder in question is the user?s documents folder under Documents and Settings, but I am denied access to this folder. The owner had a password to log into the computer. How do I gain access to the folder?s contents? I have the username and password for the folder, but do not know to enter this information.
Details
A neighbor asked me to help him with his son's notebook that had become infected with a virus and spy ware. The computer is a Dell Inspiron 9200 notebook with Windows Home edition. I examined the notebook, and it definitely was infected. I determined that it would take a fair amount of time to disinfect the computer and recommended that they do a clean install of Windows XP. They had their Windows XP home CD.
I first backed up the hard drive onto an external hard drive using Norton Ghost 9 and successful reinstalled Windows XP home. However, when I went to the external hard drive to copy data files, I was denied access to the folder under the user?s name. I assume that the denial was due to the password the boy had on his computer but was not aware of the password when I started this.
I have right clicked on the folder and went to properties but could find anywhere to enter the password. So, I am perplexed here. I am considering pulling the driver out of its enclosure and attaching it to desk top computer. Would this been of any help?
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