How do I contact HALF.COM for a claim I filed ?

[ViviTheMage]

I filed the claim
Date: 09-12-2006-04-39

and It has been 30 days. Whom call I call to tlak to them about the claim? It has been ages, I just want my money. I never received the dang book, I just want my 90$ back!

My question : who do I call ?

 

[amdskip]

I waited that long on my claim too and then I just filed a dispute with my credit card. I had the money back the next day and half.com sent me an email saying they had refunded me the money. They were just trying to make themselves look good and it took my credit card's power to force them to refund me.

 

[ViviTheMage]

Originally posted by: amdskip
I waited that long on my claim too and then I just filed a dispute with my credit card. I had the money back the next day and half.com sent me an email saying they had refunded me the money. They were just trying to make themselves look good and it took my credit card's power to force them to refund me.

That's a good idea.

I will do that right now.

 

[ViviTheMage]

hah, just called my CC company and they said they cant chargeback, only half.com can do that.....ugh

 

[amdskip]

What credit card? You should be able to easily deny the charges.

 

[Brainonska511]

Yeah, what a crappy CC company. You never received the materials, so why can't you do a chargeback if Half.com is taking no action?

 

[ViviTheMage]

Originally posted by: amdskip
What credit card? You should be able to easily deny the charges.

credit union, a VISA.

I know usbank would have refunded me.

 

[amdskip]

So you used your debit card online? Bad bad bad, never never never use a debit card online.

 

[Suspicious-Teach8788]

I filed from AMEX and Half.com simultaneously. Half.com gave me a refund within 2 weeks. Maybe within 1 week. I filed the day I read that thread about someone not receiving their textbooks. I'm guessing it was the same seller because someone just racked up 400 negative feedbacks about a month - 2 months ago.

 

[dullard]

Originally posted by: amdskip
So you used your debit card online? Bad bad bad, never never never use a debit card online.

Even better: never ever use a debit card anywhere. You have no real protections with a debit card. You have voluntary protections that can vary with the whim of the company. With credit cards, you have federal laws protecting your rights.

 

[ViviTheMage]

Originally posted by: dullard

Originally posted by: amdskip
So you used your debit card online? Bad bad bad, never never never use a debit card online.

Even better: never ever use a debit card anywhere. You have no real protections with a debit card. You have voluntary protections that can vary with the whim of the company. With credit cards, you have federal laws protecting your rights.

nope, I used a credit card, not my debit card.

I only use my debit for newegg.com

 

[amdskip]

Then you should easily be able to deny the charge. You are the boss and sometimes you just gotta tell them what you want to do.

 

[ViviTheMage]

Originally posted by: amdskip
Then you should easily be able to deny the charge. You are the boss and sometimes you just gotta tell them what you want to do.

I did, they gave me half.com's phone number. I did demand it.