I made an inquiry regarding the rebate on the substituted product on the StaplesRebates.com website.
eMail response from Staples Rebate Center:
rebates@parago.com wrote:
From
rebates@parago.com Sat Jan 11 08:23:37 2003
From:
rebates@parago.com
To:
xxxxxxx@xxxxxxxx.com
Subject: Re: Rebates Customer Service
Date: Sat, 11 Jan 03 12:23:37 -0400
Dear XXX XXXXXX:
Thank you for your rebate inquiry. We are pleased to inform you that
we are able to do a exception a validated the record. So please send
your supporting documents and a letter explaining the situation.
We appreciate your participation in this promotion. If there is
anything else we can do to assist you, please contact us at
Staples.rebates@parago.com. We are always happy to help. You can also
track the status of your rebate, using the Rebate ID above, at
www.StaplesRebates.com.
Vera
Promotions Customer Service
On Fri, 10 Jan 2003 10:31:50 -0600 (CST) you wrote:
>First Name: XXX
>Last Name: XXXXXXXXX
>Company Name: null
>Email:
xxxxxxx@xxxxxxxx.com
>Postal Code: XXXXX
>Phone Number: XXX.XXX.XXXX
>Rebate For: ENVISION
>Rebate ID: 28002XXX
>Promotion Code: Up to an $80 Rebate on select Envision Monitors
>
>Can we help you ? (Response):
>The above rebate is for Envision Monitor Model EN-710.
>Since this model was Out-Of-Stock, the Staples store manager informed me that
>they were substituting it with EN-775E at the same price and that the
>Mail-In-Rebate would be valid on this.
>Can you please confirm, before I mail in my rebate forms?
>Thanks,
>Xxx
I don't think it can get more offical then this!
___________________________________________________________________________
Update: Feb 03, 2003
Just received a check for the $80.00 MIR!!!
Purchased monitor - Jan 9
Online Rebate submission - Jan 10
Mailed rebate UPC etc - Jan 13
RebatesHQ website showed mailed docs received on - Jan 24
MIR Check received - Feb 03
This is probably the quickest I've received a MIR!
