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-= HOT!!! Ipod 20 gigs (2nd generation) - $269 @ MacMall =-

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After getting an order confirmation I got a wierd email requiring me to call in to the credit card department for some kind of confirmation. The status of my order was pending / suspended.

I called (no answer at 800 # buy CS gave me an extension that worked)

confirmed my billing info and told by CSR at the credit dprt that my order was good to go.

I check my order status a few hours later and its cancled with no explenation.

I call in to get the low down and am told essentially that the product was oversold (500 avail, and 260 back ordered - but none will ever come in)

So I say - well I had a confirmation and that isn't a huge amount of orders, I'm dismayed to think that I missed out because my order was put on hold pending some whaky call back requirement. I was assured that this is not the case (which I doubt) but offered a replacement.

Since there are no longer any discontinued Ipods available she suggested I might be able to get the new 10 GB ipod for the same price. I replied that the 20 GB is replaced in the product line by the new 30 GB, and given that I'm sure they can't give me that for the same price, I would be interested in the 15GB ipod for the same price.

A manager was not however available but she would have a manager look into it and get back to me tommorrow. I'm not sure I want the 15GB ipod for 270, I know I can get a new 10GB ipod for less than 200 (new on ebay) and the 5GB capacity extra is not a big deal...

Anyway just a heads up.
 
15GB for $270 if you can get that is great. Its only 5GB less but it is a great improvement over the old ipod. If only we could get the new firmware on the new ipods onto the old ipods.

Originally posted by: OatMan
After getting an order confirmation I got a wierd email requiring me to call in to the credit card department for some kind of confirmation. The status of my order was pending / suspended.

I called (no answer at 800 # buy CS gave me an extension that worked)

confirmed my billing info and told by CSR at the credit dprt that my order was good to go.

I check my order status a few hours later and its cancled with no explenation.

I call in to get the low down and am told essentially that the product was oversold (500 avail, and 260 back ordered - but none will ever come in)

So I say - well I had a confirmation and that isn't a huge amount of orders, I'm dismayed to think that I missed out because my order was put on hold pending some whaky call back requirement. I was assured that this is not the case (which I doubt) but offered a replacement.

Since there are no longer any discontinued Ipods available she suggested I might be able to get the new 10 GB ipod for the same price. I replied that the 20 GB is replaced in the product line by the new 30 GB, and given that I'm sure they can't give me that for the same price, I would be interested in the 15GB ipod for the same price.

A manager was not however available but she would have a manager look into it and get back to me tommorrow. I'm not sure I want the 15GB ipod for 270, I know I can get a new 10GB ipod for less than 200 (new on ebay) and the 5GB capacity extra is not a big deal...

Anyway just a heads up.
Click to expand...

 
Ordered 6/10 8:30am edt.

Today, my order is on the UPS truck in VA. Only 2 more states to go.

For those that missed out....HA HA

j/k
 
Got mine--Win Ver. Copying Songs Now!!!

Ordered Tues. Received Thurs. UPS Gnd. Nice Job Mac/PCMall

Rebates in the mail tomorrow.

Sweet Deal!!!

P.S. This is my 2nd ipod (i have a 10gb also). Get Ephpod (use fav search engine), don't even bother with MusicMatch on Win.
 
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