I just have to relate my story from this evening -- if I don't get a chance to vent, I may actually bomb this guy's house. (j/k, law-enforcement types!)
We went into HONDA CARS OF CLARKSVILLE (Indiana) the other day, looking for a Silver EX V6. They didn't have one, but George, the sales guy said that he would call if he came across one. Well, he called today, and my wife and I went in after work. After they finished pulling the tape off the car, we test drive it, and decided that we wanted to see if we could get it.
HONDA CARS OF CLARKSVILLE is offering the Accords at a pretty good price right now -- $22,055, which is (MSRP - $4500). They are also doubling the manufacturer's warranty to six years, 72K miles. Granted, this is a fairly good price. It's actually close to the price I was going to walk in with, which was $21,978. Given that they were offering it at this price, though, I had to ask for some add-ons.
At first, to see if they would bite, we asked for them to throw in the spoiler ($499 MSRP). Sales guy pretty much nixed that, so we asked for, and stuck to the idea of them throwing in the wood grain kit and moonroof visor ($199 and $79 MSRP). We told them that, if they did this, we would pay MSRP for the spoiler, which we wanted pretty bad.
George seemed a little doubtful, but after confirming a million times that we had a deal if they threw in the wood grain kit and the visor, he decided to write everything up. He wrote down all of our information (contacts/salary/house payment/etc), and asked us for a deposit check. After we confirmed with him a million times that we expected them not to "lose" our check if we decided not to buy, he took it to the sales manager.
Sales manager guy comes up with the usual story about how low priced the car is already, and, in the end, told us that he couldn't do it. We said "ok," took our check back and walked out. This is where it get's interesting.
As we're standing by the car talking, this 6'7" thug-looking guy walks out and tells us, in this booming voice, how we owe George an apology. "He worked for two days on this deal!" "Don't you know he works on commission?!" "For you to sit there and look smug and walk away from the deal is just rude!" Seriously, this guy had his voice raised, and was damn near yelling.
We were darn near speachless. My wife was like "Who *are* you?!?" He said that he was the owner (I don't believe it). After I explained that we weren't there to make George money and that he could be as mean as he wanted and it wouldn't change things. Not only that, but wow, we had never been treated this way before.
Needless to say, we aren't going to be buying a car at HONDA CARS OF CLARKSVILLE, even if they call tomorrow and offer it for free. To be treated this way, no matter if they liked our offer or not, is just ridiculous.
Epilogue: I realize that what we asked for is a lot, but with so many stories on here of people getting $21.5K for this car, we felt like we would just try to see what we could get. We were essentially offering $22,554 for an Accord EX V6, with visor, wood grain kit, and spoiler -- a little low, but not verbally-attack-us low.
Know what I mean?
:|