Hot Deals & Price Typos: Interesting New Ruling

ChicagoMaroon

Senior member
Dec 10, 1999
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The California Supreme Court recently decided in Donovan vs. RRL Corp. that an ad with a price is a legal offer (not merely an invitation to make an offer) and the acceptance of which constitutes a binding contract. Performance of the contract can only be avoided in cases where there is a honest mistake or where performance would be unconscionable.

Interesting, the Hot Deals forum has seen its share of pricing errors from buy.com's monitor mistake (which started the forum) to Dell's 1GB of RAM for $15. We'll see what happens in the future, but for those so inclined to sue for a pricing error, the language in the Donovan decision sure does give them a basis to.
 

ChicagoMaroon

Senior member
Dec 10, 1999
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Yeah, it only applies to CA... or if the vendor making that mistake has contacts with CA.

Before when the vendor could argue there is no contract because there was no offer, it seems now that a contract is assumed and the offending vendor has the burden to show why it should not be enforced.

I bet all the internet vendors will be watching their database tables much more closely now. :)
 

RDMustang1

Diamond Member
Feb 7, 2001
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<< Performance of the contract can only be avoided in cases where there is a honest mistake >>



Pricing errors can be considered &quot;honest mistakes&quot;, no?
 

Jittles

Golden Member
Apr 17, 2001
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Now the question is, will this set a precedent for all resellers? Or just Cali based?
 

bozo1

Diamond Member
May 21, 2001
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This deals with bait and switch scams, not honest mistakes. If an ad is incorrectly printed or a price incorrectly advertised by an honest mistake, the price does not have to be honored. Nothing changed here except California firming up the laws regarding dishonest bait and switch scams.

 

ChicagoMaroon

Senior member
Dec 10, 1999
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There's chapters upon chapters in Contracts books dealing with &quot;mistake&quot; and it's not a straightforward matter as one would think.

For example, if dell.com pulls it pricing from TechData (a distributor) and there's an error in the TechData data, whose mistake is it? Or even better, how do you prove something was a &quot;honest mistake&quot;? What kind of proof/evidence would you need to distinguish a &quot;honest mistake&quot; from a bait and switch? It gets fairly fuzzy.

I think this ruling changes the game for internet pricing errors, it shifts the burden of proof to the vendor.
 

Demon-Xanth

Lifer
Feb 15, 2000
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I think &quot;honest mistake&quot; would be easily justified in the Dell RAM case. If something is selling for less than 10% of it's value, a mistake can be claimed quite easily.
 

ChicagoMaroon

Senior member
Dec 10, 1999
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whatever.com can put up a site with a bunch of banners and get tons of hits and publicity by selling Athlon MPs for $20 (about 10% of actual value), then claim it was a &quot;mistake&quot;.

Edit: OK, time to stop. I'm starting to sound like my Contracts professor.
 

PistachioByAzul

Diamond Member
Oct 9, 1999
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I can put a site with a bunch of banners and get tons of hits by selling Athlon MPs for $20 (about 10% of actual value), then claim it was a &quot;mistake&quot;.

Yeah well, reputable companies don't do that.