HOT? Cyberwings reinstated, go update your status and post Ticket#

[Mthrboard]

Originally posted by: Crackabot
I didn't get a number

It should've been in the confirmation e-mail you got after you submitted your request. The subject should be something like {PD-###} Help Desk Submission, where ### is your number. I'm 423.

 

[Chaotix]

Just did mine. I've been offline a day or two and didn't realize they were back up until I saw this thread. Makes me glad I was too lazy to request a refund for my $5.00. If CW actually pulls through I'll be very happy w/ my $5.00 a year hosting. #806 btw.

 

[snooker]

Originally posted by: Crackabot
I didn't get a number

It comes in the email they send you

I'm 821

 

[Crackabot]

It should've been in the confirmation e-mail you got after you submitted your request. The subject should be something like {PD-###} Help Desk Submission, where ### is your number. I'm 423.

AHHH thanx, I'm #725... that really doesn't make me any happier.

 

[im2smrt4u]

A couple questions...

If I get rebuilt, will all my content be there? Or is it gone forever?

If I get a refund, will the refund the cost of my domain? I bought it from them too.

 

[MisterLim]

Here's my reasoning on how long it will take: 813 (me) x 15 min. = 12195 / 60min. = 203 hours and 15 min. / 5 (hours a day they may work) = 40.65 / 7 employees = 5.8 days rounded up: about 6 days for my account to be setup. I hope i'm right, but i dont wanna get my hopes up too high, so im guessing 2 weeks. =)

 

[thawolfman]

#849 :Q

 

[EXman]

F&$# CW and

F&$# Shawn CEO of SH!T

I paid with a CC I'm getting my $ back

And to anyone stalking Shawn give him one from me:|

 

[Gnurb]

PerlDesk: Script Error Perldesk was unable to launch due to the following errors:
Can't call method "errstr" on an undefined value at include/subs.cgi line 611.

edit: looks like it went through anyway. #875

 

[slycat]

Originally posted by: mgabbert
Well I'm still optimistic.

Earlier today my site was back "up". No content, but it was going to an Admin type page (that I couldn't seem to log into)

This makes me hopeful that the domains are propogating, and now when they get to my ticket #158 they can just turn it back on.

Here's to hoping!
-matt

hmm...if they're at 150+ already then theres good chance mine will get up early next week.

 

[TheWolf]

Unbelievable.. I'm getting that same cgi.bin error.. friggin boneheads.

EDIT:

They were changing the ticket format in the middle of everything, I refreshed, a new format showed up, filled it in again, and it went through fine... (boneheads)

 

[SinMen]

If you are going to post the #, don't say anything stupid. Shawn is going to have his lawyers monitor this forum, and anyone that says anything bad will never has his account set up. You are warned.

 

[Smolek]

i have accounts "on-hold" do i have to fill out the questionare?

 

[DaFanMan]

Damn #939 here
-Matt

 

[afzan]

970 here

 

[crobusa]

It's at 102x now.

 

[TNTrulez]

let see how far this goes

 

[kassaam]

Just got this as a response to my open ticket:

Announcement
Author: admin
Time: 26-7-2002-11:54

Subject: Update & Thank you, from Shawn.


Announcement: Thank you for the overwhelming number of responses we have received from 3:00pm EDT today through Midnight tonight (Friday July 26th, 2002) - we are happy to report that less than 10% of all tickets filed are refund requests and we have had MANY good comments in our REBUILD tickets in support of our project. We appreciate your support - we will prevail - now that we have a partial snapshot as to how many people want to be Rebuilt vs. Refunded, we are very happy to report we are preparing to install more servers in response to this snapshot. I have personally been looking at many tickets tonight, reading comments (thank you for your constructive criticism as well as positive support) and just please know that I am personally involved in this rebuild project from the ground up.

Thanks for your support.

Shawn

 

[robsdeals]

Number 10xx here

 

[CHAOSMAN]

get your refunds, then file as many complaints as possible, shawn is quite possibly the dumbest person i know, i think he's an 11 year old kid that took over his daddys webhosting company

 

[SinMen]

Originally posted by: cwpc
Im glad i did it early. Im number 39

So number 39, have you heard anything more from CW? It's been almost a day, did he actually recreate your acount in a timely fashion?

 

[RobsTV]

1157 and counting.

Looks like easily 10 grand + not being refunded so far.

 

[JuryDuty]

I'm 1179. I hope they can get my sites up soon!

 

[MSUMick]

I was #461 and actually got a refund! 2Checkout has already sent me a charge reversal comfirmation emal. Here's the text:


CEO-Shawn has responded to your help desk request.

-----------------------------------------------
(CEO-Shawn)
-----------------------------------------------
Time: 27-7-2002-01:56
: Your 2checkout.com refund has been processed and you should expect
your credit against your credit card within 7-10 business days. You
should have received an email from 2CheckOut that your order was refunded.
The order number(s) and dollar amounts are listed below. Questions?
Please open this ticket again in the helpdesk - do not create a NEW
ticket, please re-open this old ticket if you have concerns. If your
request ALSO included PAYPAL transactions we will LEAVE THIS TICKET OPEN and
process those via the manual check method.

Order #: XXXXXX
Dollar Value: $3.90

Order #:
Dollar Value:

Order #:
Dollar Value:

Thanks for your patience.

Shawn White, CEO of Cyberwings




Thank you,

Help Desk

 

[cwpc]

I havent gotten anything yet