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Horizontal Line across Brand New Samsung 710T

A

antix12

Junior Member
Yesterday my brand new Samsung 710T lcd monitor arived and for the first few hours i used it, it was flaweless. After a few hours a horizontal line developed across the screen sligthly above the middle. I am using the DVI, but the problem occurs with the analog connection as well. I have hooked the video card back up to my old monitor with no problems so im pretty sure it is the monitor. I have tried using the basic plug and play driver, and the Samsung driver and it still occurs. I have searched for this problem and have tried some of the suggestions like the dvi setting in my catalyst drivers for my 9800pro. Anyone have any ideas, thank you in advance.
 
By vga overheating are you refering to the display or the video card? The problem occurs as soon as the power is turned on. When the monitor is turned on i can see the horizontal line starting from the post screen. And today another less visible line has shown up about 2 inches up from the other i guess today i will be calling newegg to RMA it.
 
if the card works with another monitor, then it must be a problem with this monitor, or this monitor's settings integrating with your bios.

Look in bios and disable shadow ram.
See if there are any other vga options in there - careful - only do one tweak at a time, and make a note of what settings you are changing. let us know.

Otherwise, email samsung customer support - or contact the vender
 
Well i checked my bios for the shadow ram variable and could not find it. I have an Asus P4C800-E motheboard.

On a positive note I contacted Samsung customer support and they were very pleasant to work with and a replacement monitor is on the way. Once it arives i will give you another update, thank you again for all the help Montag.
 
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