Honda Civic Woes

[IHAVEAQUESTION]

Originally posted by: Zenmervolt

Originally posted by: IHAVEAQUESTION

Originally posted by: SickBeast

Originally posted by: yelo333
You could also try a different dealer if you are sure it should be covered.

Actually I'm pretty sure that Honda Canada determines what should be covered and what should not.

I will definately contact them to confirm it. If they say it's not covered (which it probably isn't; I don't see why the dealership would lie), then I will complain; there's not much else I can do. Like I said, I won't buy another Honda. My overall experience with the dealerships here in Toronto has been awful.

Of course they have reason to lie. They want your money.

Misconception. The dealership gets the money either way. On a warranty repair, the dealership gets paid full price for the repairs because they bill the manufacturer. In fact, dealerships often prefer to do warranty work because they know for sure that they will get paid on time by the manufacturer for the repairs.

ZV

Manufacturer set the price dealership can charge. However, dealership can charge whatever they want on the customers.

 

[bruceb]

If it is only a engine temp or coolant temp sensor, just buy the part and swap it yourself. Or have a local garage do it. It should be no more than 30 mins or so to swap. These sensors are either on the engine block or in the thermostat housing. Go to a library or auto parts store and look at the Chiltons manual. It will tell you where it is. A cheap, under $100 OBDII code reader, will be able to reset the Check Engine Light. Personally I think the dealer's labor is about right as most shops are $90 / Hr here in NJ .. But I do question $170 for a part that should at most, be well under $60

 

[adlep]

If this is a part of the engine, then it may be still covered under the powertrain warranty.
My 2006 Honda Accord has 29,600 miles on it.
It is covered under full warranty until it hits 36,000 miles and the engine components are protected until 60,000 miles...
Most likely Canadian warranty is the same.
Call Honda's customer service line and see what they can do for you...

Edit: The Honda.ca goes over the warranties for your -2006 model year here:

2006 Honda CA warranty

And if I am reading the info correctly, the "engine check light" is covered under 8years /130,000 km warranty - so you should be covered...

 

[Gibson486]

this is a common problem in lots of cars. My aunt has owned Hondas, Toyotas, and Nissans. The check engine light when on in every single one of them and each time it was something not covered under warrenty.

 

[Gibson486]

Originally posted by: adlep
If this is a part of the engine, then it may be still covered under the powertrain warranty.
My 2006 Honda Accord has 29,600 miles on it.
It is covered under full warranty until it hits 36,000 miles and the engine components are protected until 60,000 miles...
Most likely Canadian warranty is the same.
Call Honda's customer service line and see what they can do for you...

Mazda is the same too. It's to bad that the minute the thing hit 36K, i started to get engine rattling🙁

 

[Gibson486]

Originally posted by: IHAVEAQUESTION

Originally posted by: Zenmervolt

Originally posted by: IHAVEAQUESTION

Originally posted by: SickBeast

Originally posted by: yelo333
You could also try a different dealer if you are sure it should be covered.

Actually I'm pretty sure that Honda Canada determines what should be covered and what should not.

I will definately contact them to confirm it. If they say it's not covered (which it probably isn't; I don't see why the dealership would lie), then I will complain; there's not much else I can do. Like I said, I won't buy another Honda. My overall experience with the dealerships here in Toronto has been awful.

Of course they have reason to lie. They want your money.

Misconception. The dealership gets the money either way. On a warranty repair, the dealership gets paid full price for the repairs because they bill the manufacturer. In fact, dealerships often prefer to do warranty work because they know for sure that they will get paid on time by the manufacturer for the repairs.

ZV

Manufacturer set the price dealership can charge. However, dealership can charge whatever they want on the customers.

but on warrenty repair, you do not charge the customer.....

 

[adlep]

Case closed - he IS still covered under emissions warranty but he may have to call corporate - so that they will clear up the confusion. I say shame on that dealership for trying to scam poor SickBeast...

Honda's warranty statement clearly talks about the "check engine light", so everything check engine is covered for 8 years/130,000 km

🙂

 

[SickBeast]

Originally posted by: adlep
Case closed - he IS still covered under emissions warranty but he may have to call corporate - so that they will clear up the confusion. I say shame on that dealership for trying to scam poor SickBeast...

Honda's warranty statement clearly talks about the "check engine light", so everything check engine is covered for 8 years/130,000 km

🙂

As I said in the PM, thank-you very much, you just saved me $300!

:beer::beer::beer::beer::beer:

😀

 

[adlep]

Originally posted by: SickBeast

Originally posted by: adlep
Case closed - he IS still covered under emissions warranty but he may have to call corporate - so that they will clear up the confusion. I say shame on that dealership for trying to scam poor SickBeast...

Honda's warranty statement clearly talks about the "check engine light", so everything check engine is covered for 8 years/130,000 km

🙂

As I said in the PM, thank-you very much, you just saved me $300!

:beer::beer::beer::beer::beer:

😀

Hey,
Enjoy your Civic and let us know what happen - also take it to the corporate if necessary...

:beer:

 

[Arkaign]

At least you didn't get a Dodge. I had a new Neon that the motor grenaded on at ~60k well-maintained miles, and that was the last of a long string of serious problems that vehicle gave me.

 

[Eli]

Automobiles are fairly complicated machines.

You should be thankful that the car has given you 50,000 miles of trouble free service.

Perspective. You need some. 😉

Seriously though. Swearing off Honda because a sensor went out is like swearing off Toyota because you had to change the air filter.

These things happen. The sensor was probably defective from the get-go. The new one could very well last the life of the car.

Which sensor is it? The part is probably 10-40$. Take it to a local mechanic.

Also, does the car still run and drive? Just the check engine light is on?

 

[StageLeft]

Most powertrain warranties do not cover sensors and spark plugs, et.c

Anyway, $120 for diagnostic on that all they're going to do is put it to an OBDII computer scanner and scan it. I did this today at advance auto parts with the scanner they lend out. It took me 60 seconds. Yes, it's that easy and yes stealerships do charge a full hour worth of labor for it. The scanner itself costs less than $90 US, sometimes half that.

Anyway, that's great that the warranty is covering your situation, I'm surprised!

 

[halik]

Originally posted by: SickBeast
I have an '06 Civic with 80,000kms on it (say 50,000 miles).

I was driving on the highway last night and the "check engine" light came on.

I took it to Honda and they want me to pay $120 for diagnostics, plus $170 for the part. It's some sort of engine temperature sensor. They say it's not covered under the warranty. IMO it should be covered and I'm seriously pissed.

I leased a Honda because I didn't want to have to deal with this crap.

Do you guys have any suggestions in terms of a better brand? My lease is up in 2 years.

Your car needed maintenance? OMGZ!

 

[IHAVEAQUESTION]

Originally posted by: Gibson486

Originally posted by: IHAVEAQUESTION

Originally posted by: Zenmervolt

Originally posted by: IHAVEAQUESTION

Originally posted by: SickBeast

Originally posted by: yelo333
You could also try a different dealer if you are sure it should be covered.

Actually I'm pretty sure that Honda Canada determines what should be covered and what should not.

I will definately contact them to confirm it. If they say it's not covered (which it probably isn't; I don't see why the dealership would lie), then I will complain; there's not much else I can do. Like I said, I won't buy another Honda. My overall experience with the dealerships here in Toronto has been awful.

Of course they have reason to lie. They want your money.

Misconception. The dealership gets the money either way. On a warranty repair, the dealership gets paid full price for the repairs because they bill the manufacturer. In fact, dealerships often prefer to do warranty work because they know for sure that they will get paid on time by the manufacturer for the repairs.

ZV

Manufacturer set the price dealership can charge. However, dealership can charge whatever they want on the customers.

but on warrenty repair, you do not charge the customer.....

Your point being?

The fact that Honda Canada covers his repair shows the stealership rather charge the customers than the manufacturer.

 

[daw123]

My brother had a leased 2000 Honda Accord 2.0 as a company car. He thrashed the arse off it for a 1.5 years put 70k miles (he's a sales rep) on the clock and not a single thing went wrong with it. It was an amazingly reliable car. He used to red line it regularly from 1st to 3rd. He also used to ride the the rev limiter.

The 2007 Peugeot 307 diesel that he had was a pile of crap. He had matured since he drove the Honda, tret the Peugeot very nicely and it was still in the dealership more than it was on the road.

The up shot of this is that I would certainly own a Honda.

 

[AmdEmAll]

You will never buy another Honda again because a sensor goes bad. LOL! I doubt Honda cares.

And the dealership really has nothing to do with the actual car company. There are good and bad across the board.

 

[BarneyFife]

Most importantly, what kind of lease do you have when you already have 50k miles and you still have 2 years to go?

 

[dirtboy]

Originally posted by: SickBeast

Originally posted by: punjabiplaya
Lexus just had a massive recall. Every manufacturer has had recalls. So after 50,000 miles, you are complaining that you have to pay $290? Are you kidding me?

It should be under warranty. If I wanted to pay for car repairs, I would have gone with something used. I went with a lease to avoid this stuff.

Next time I will make sure that I have a 100% bumper-to-bumper warranty for the term of the lease. Forget this "major components" crap.

Just cause you lease doesn't mean you are covered under warranty for the term of the lease.

 

[Zenmervolt]

Originally posted by: IHAVEAQUESTION

Originally posted by: Zenmervolt

Originally posted by: IHAVEAQUESTION

Originally posted by: SickBeast

Originally posted by: yelo333
You could also try a different dealer if you are sure it should be covered.

Actually I'm pretty sure that Honda Canada determines what should be covered and what should not.

I will definately contact them to confirm it. If they say it's not covered (which it probably isn't; I don't see why the dealership would lie), then I will complain; there's not much else I can do. Like I said, I won't buy another Honda. My overall experience with the dealerships here in Toronto has been awful.

Of course they have reason to lie. They want your money.

Misconception. The dealership gets the money either way. On a warranty repair, the dealership gets paid full price for the repairs because they bill the manufacturer. In fact, dealerships often prefer to do warranty work because they know for sure that they will get paid on time by the manufacturer for the repairs.

ZV

Manufacturer set the price dealership can charge. However, dealership can charge whatever they want on the customers.

Nope. Manufacturer pays book rate for labor and list price for the part, which is the same rate that an honest dealership (and believe it or not, the majority of dealerships are honest) will charge a consumer.

ZV

 

[IHAVEAQUESTION]

Originally posted by: Zenmervolt

Originally posted by: IHAVEAQUESTION

Originally posted by: Zenmervolt

Originally posted by: IHAVEAQUESTION

Originally posted by: SickBeast

Originally posted by: yelo333
You could also try a different dealer if you are sure it should be covered.

Actually I'm pretty sure that Honda Canada determines what should be covered and what should not.

I will definately contact them to confirm it. If they say it's not covered (which it probably isn't; I don't see why the dealership would lie), then I will complain; there's not much else I can do. Like I said, I won't buy another Honda. My overall experience with the dealerships here in Toronto has been awful.

Of course they have reason to lie. They want your money.

Misconception. The dealership gets the money either way. On a warranty repair, the dealership gets paid full price for the repairs because they bill the manufacturer. In fact, dealerships often prefer to do warranty work because they know for sure that they will get paid on time by the manufacturer for the repairs.

ZV

Manufacturer set the price dealership can charge. However, dealership can charge whatever they want on the customers.

Nope. Manufacturer pays book rate for labor and list price for the part, which is the same rate that an honest dealership (and believe it or not, the majority of dealerships are honest) will charge a consumer.

ZV

So you basicially agree with what I said. Why the denial?

Honest or not, when they find out they can charge more, they do.

 

[cvrefugee]

Originally posted by: BarneyFife
Most importantly, what kind of lease do you have when you already have 50k miles and you still have 2 years to go?

A magical Canadian lease, paid bi-annually with Loonies.

 

[Vetterin]

Are you sure it's not the engine coolant temperature sensor?

 

[ViviTheMage]

wow, you could have had a local guy run the code for you for free, and then figure out it's the temp sensor and do it yourself...

 

[earthman]

In my opinion, Honda is way over-rated, and always overpriced. That's not to say it's a bad brand in any way. Hondas, Toyotas and Nissans all have issues with quality and reliability, it just doesn't get any press, because people assume they are invulnerable. Don't expect any mercy from their dealers, they tend to act like they're doing you a favor by even working on your car.

 

[SickBeast]

Originally posted by: Vetterin
Are you sure it's not the engine coolant temperature sensor?

Yeah that's what it is. Is that technically part of the engine itself?

The dealership manager is contacting Honda Corporate for me and says that they will probably cover "some but not all of the cost".

The total repair bill today was $297CDN. 🙁

For those who say to do it yourself: This car is leased and I plan to give it in at the end of it. I don't want to take any chances.