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holy cow linksys tech support SUCKS

E

edmicman

Golden Member
I've got two WAP11 wireless access points that I use to bounce an internet connection from my building to the one next door using them as a bridge. lately the network connection between the two has been spotty, so i started looking at the support page at linksys.com. i saw they had a firmware version higher than the one I was using, and thought maybe that would give some more stablity. so I installed the firmware on each AP, and then they wouldn't see each other! all the settings were kept on each device, nothing had changed but the firmware, but it was like things weren't set up right. i called tech support, talked to a guy, was put on hold, got disconnected, called back, talked to a girl, was put on hold. while being on hold i ended up doing a factory reset on both devices, then having to re input all the settings for each point. grrrrrrr. so, according to my phone i've been on hold for 2 HOURS AND 28 MINUTES since I last talked to someone, the problem is fixed, but no thanks to the fine fvcks at linksys. stupid POS stuff. guess this is just my rant
 
w00t! update: at the 2 hour and 45 minute mark the phone just disconnected. wtf. stupid retarded morons. i've had good luck with them too - never had a problem with an NIC and i use a cable modem router at home from them. why in the hell would flashing the firmware make you have to do a factory reset and reenter all of your settings??? grrrrrrr i'm half temped to call them again and rip into someone, or at least tie up their phone lines
 
I have never had a problem with any of my Linksys products. They deliver a great product at a better price than most companies.

My wireless network from them is simply awesome.
 
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