sniperruff
Lifer
so i ordered a pair of Sennheiser MX500 and they were on back-order... and then i saw you can get a pair of Sennheiser 497 AND MX400 for $40!
so i wanted to cancel the order and here's what happened:
me: hello i want to cancel an order that is on back-ordered
CSR: is it the Sennheiser MX500?
me: uhhhh yes....
CSR ok we'll go ahead and cancel it for you
me: do you need my order number?
CSR: no we can tell by your telephone number
wow. talk about painless order cancellation.
so i wanted to cancel the order and here's what happened:
me: hello i want to cancel an order that is on back-ordered
CSR: is it the Sennheiser MX500?
me: uhhhh yes....
CSR ok we'll go ahead and cancel it for you
me: do you need my order number?
CSR: no we can tell by your telephone number
wow. talk about painless order cancellation.