HIS Radeon 9800Pro - Black screen after driver installation

[Demian666]

Hello,

today I got my new HIS Radeon 9800 Pro IceQ.

Put this card on my motherboard, connected it to the DVI-D port of my TFT-display (Neovo S-19), and made a fresh installation of WinXP.
Everything went without any problem as long as WinXP used it`s standart VGA-drivers.

But when I installed Catalyst-drivers and rebooted I got a black screen when XP loaded the Catalyst-drivers.

Rebooted again for 4 or 5 times - no success ! The screen remains black when XP tries to load the graphics-drivers.

Re-installed XP for several times - same result !

But when I use the VGA-port instead of the DVI-port, everything is fine...

Noticed, that the graphics-card has an DVI-I port and the TFT-display has DVI-D...

What`s wrong ?

Any special BIOS-settings ?

What can I do now ?

Any hints ?

CU

Demian

 

[NYHoustonman]

Sounds like there's either a setting in Windows (probably drivers) or your monitor that is looking for video @ VGA rather than DVI.

 

[Big Lar]

You need to hook up the analog ONE time, then it should go away. then shut down after driver install is done, take off the analog cable and be happy.

 

[Demian666]

Originally posted by: Big Lar
You need to hook up the analog ONE time, then it should go away. then shut down after driver install is done, take off the analog cable and be happy.

Thanks for your reply.

I tried that, but it didn`t work. The screen remains black after the analog cable was removed...

CU

Demian

 

[fredtam]

Since its an lcd try turning the monitor off and then back on. Thats what I have to do with mine.

Possible other causes.

 

[MichaelZ]

You might need to connect a analog monitor to VGA and using that analog monitor to get into Windows and switch display to the DVI slot in the drivers. Usually a video card should detect which slot has a monitor attached but guess yours doesn't. Silly ATI *braces for fanboy comebacks*

 

[stardust]

Where did you get that card?!

 

[Demian666]

Originally posted by: i82lazyboy
You might need to connect a analog monitor to VGA and using that analog monitor to get into Windows and switch display to the DVI slot in the drivers. Usually a video card should detect which slot has a monitor attached but guess yours doesn't. Silly ATI *braces for fanboy comebacks*

Thanks for your tip. Can you please tell me where in the driver I can switch to the DVI slot ??

CU

Demian

 

[Demian666]

Originally posted by: fredtam
Since its an lcd try turning the monitor off and then back on. Thats what I have to do with mine.

Possible other causes.

Hello,

this didn`t work for me - still no digital input...

But "Possible other causes" seems to be interesting: Maybe a problem with smartguard...

CU

Demian

 

[Demian666]

Originally posted by: stardust
Where did you get that card?!

I got this card here in Germany at http://www.km-elektronik.de

CU

Demian

 

[stardust]

DARN! lol wish they had that in the US..

 

[Atlantean]

umm... did you try running windows in safe mode and rolling back the drivers, or even just looking around in safe mode to see what the problem might be?