Good reading... Anyone wanna share stories?
My favorite is our CA, who is in charge of about 500 PCs, moved a computer, and could NOT figure out why the keyboard wouldn't work. Everything worked fine before the move. It was a PS2 keyboard, with an adapter for an AT connector. After replacing both the adapter and the keyboard, and spending about an hour on it, he threw a tantrum, hit it a couple times, said a few choice words to the computer's unlucky user (remember, HE moved it), and stomped off, vowing to return. So, the user, as always happens after he fails to fix something (or breaks something), comes to me, and says "Fix it, before he comes back. Dear GOD! fix it before he's back!!" (not that he ever comes back). Mind you, I don't work for the IT section, and have, if fact, been told by the CA NOT to work on them. My rule of thumb, is if requires anything on the network, anything requiring opening the case, or anything requiring more than looking in the Device Manager, I don't mess with it. This falling shy, I check, and, yup, the keyboard and the mouse were swapped.