High latency with cable + router....

[Excelsior]

Here is a tracert of the connection at my GF's place. She has RR and a WRT54G router. The connection to her router is pretty darn good.

Tracing route to www.l.google.com [74.125.67.105]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 2320 ms 1945 ms 1696 ms cpe-071-075-224-001.carolina.res.rr.com [71.75.2
24.1]
3 2214 ms 1891 ms 1932 ms gig2-1.chrlnccdw-rtr2.carolina.rr.com [24.93.65.
149]
4 2175 ms 1695 ms 1400 ms srp0-0.chrlncsa-rtr1.carolina.rr.com [24.93.67.1
61]
5 2028 ms 1664 ms 1369 ms xe-7-0-3.rlghncpop-rtr1.southeast.rr.com [24.93.
64.21]
6 2068 ms 2415 ms 2267 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
7 2169 ms 1842 ms 2052 ms ae-2-0.pr0.dca10.tbone.rr.com [66.109.6.169]
8 1876 ms 1930 ms 1937 ms 66.109.9.66
9 2199 ms 1465 ms 2382 ms 216.239.48.112
10 1939 ms 2013 ms 2210 ms 216.239.48.69
11 2290 ms 1824 ms 2243 ms 72.14.239.131
12 1949 ms 2151 ms 2094 ms 209.85.255.190
13 2147 ms 1865 ms 1349 ms gw-in-f105.google.com [74.125.67.105]

What could be going on?

 

[jlazzaro]

who owns the modem, RR or your GF? Try connecting directly to the modem and see if the problem persists. If so, check the cable modem specifications in the administration page; upstream/downstream power, SNR, etc. A call to RR wouldn't hurt either...

http://www.dslreports.com/faq/...m_Troubleshooting#3361

 

[spidey07]

Just seconding what jlazaro is saying. Your first hop latency is terrible and the best way is to remove your home network stuff, try again and call the provider. It really looks like it's a provider problem.

 

[Excelsior]

RR owns it. Will do. I agree I think its a provide problem because I also have RR in about the same area and have zero issues.