Hey Adobe, you can bite me

trmiv

Lifer
Oct 10, 1999
14,670
18
81
I put this here because this is a rant, not a plea for software help

So today at work I needed to downgrade a user from Acrobat Pro 8.1 to Acrobat Pro 7.0.9 (because 8.1 refused to even open without crashing). Anyway, sounds like a simple thing, right? Wrong. After you install Acrobat 7.0.0 you then have to upgrade it to 7.0.9. Easy enough. Wrong again. Do you this you must run the Adobe updater which will tell you that there are updates 7.0.5, 7.0.7, 7.0.8 and 7.0.9. The catch? Each one must be installed in order!!!!! Yea, no installing 7.0.9 and that is it. 7.0.9 only updates 7.0.8 which in turn only updates 7.0.7 which, you guessed it, only updates 7.0.5 (don't ask me what became of 7.0.6). And each update much be the size of the original install because they take forever to update.

The real kicker? The frigging thing wants to reboot AFTER EVERY GODDAMN UPDATE!!! And there is no just saying no to the reboots. If you try to run the next update without rebooting it will refuse until you reboot. What is this, Windows 98? What a nightmare. Someone at Adobe should be shot. Probably multiple people, really. I did some work at Adobe's datacenter in their San Jose headquarters a few times a couple of years ago. I should have burnt the place down when I had a chance.


Personal rant rating: 1/10, but I don't give a crap.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
I give this rant an 8/10 because the subject matter is both relevant and correct. Adobe manufactures some of the finest digital excrement known to man.
 

rivan

Diamond Member
Jul 8, 2003
9,677
3
81
Originally posted by: MrDudeMan
I give this rant an 8/10 because the subject matter is both relevant and correct. Adobe manufactures some of the finest digital excretory material known to man.

In my experience, Acrobat's really the only terrible offender. They really need some expert install options for it's versions (Pro especially...).
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: rivan
Originally posted by: MrDudeMan
I give this rant an 8/10 because the subject matter is both relevant and correct. Adobe manufactures some of the finest digital excretory material known to man.

In my experience, Acrobat's really the only terrible offender. They really need some expert install options for it's versions (Pro especially...).

I agree that Acrobat is one of the larger bowel movements they've pushed out their doors, but I see a lot of room for improvement in several of their other programs. It frustrates me to no end.
 

rivan

Diamond Member
Jul 8, 2003
9,677
3
81
Originally posted by: txrandom
Originally posted by: rivan
Originally posted by: trmiv
Acrobat Pro 8.1 to Acrobat Pro 7.0.9

Originally posted by: mundane
FoxIt

:roll:

Yah boi, roll those eyes at him. You'll show him!

It was the only response I could think of without starting into a diatribe about every "I'm a leetguy cause I use foxit reader instead of adobe acrobat reader so I search boards for "Acrobat" and have a "FoxIt" macro reply script in Firefox to make sure I get the first reply post!" response to every post that has anything to do with acrobat.

It makes it clear those people have no idea what Acrobat does, other than Reader. And it's as useless a stock reply as "First!!!1!!1"
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Originally posted by: txrandom
Originally posted by: rivan
Originally posted by: trmiv
Acrobat Pro 8.1 to Acrobat Pro 7.0.9

Originally posted by: mundane
FoxIt

:roll:

Yah boi, roll those eyes at him. You'll show him!

The eye rolling is appropriate based on the recommended solution posted by mundane. If there was a middle finger emoticon, that would have been even better.
 

OutHouse

Lifer
Jun 5, 2000
36,410
616
126
dont forget that acrobat does not uninstall the old version. i looked at my add/remove a few weeks ago and there were 8 adobe installs. WTF?
 

rivan

Diamond Member
Jul 8, 2003
9,677
3
81
Originally posted by: nakedfrog
Yeah, other than Photoshop, the rest of their products can talk a walk.

Illustrator? InDesign? They're both very stable are two of my primary tools. They're pretty industry-specific though. Flash is an Adobe product now, too.
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: rivan
Originally posted by: txrandom
Originally posted by: rivan
Originally posted by: trmiv
Acrobat Pro 8.1 to Acrobat Pro 7.0.9

Originally posted by: mundane
FoxIt

:roll:

Yah boi, roll those eyes at him. You'll show him!

It was the only response I could think of without starting into a diatribe about every "I'm a leetguy cause I use foxit reader instead of adobe acrobat reader so I search boards for "Acrobat" and have a "FoxIt" macro reply script in Firefox to make sure I get the first reply post!" response to every post that has anything to do with acrobat.

It makes it clear those people have no idea what Acrobat does, other than Reader. And it's as useless a stock reply as "First!!!1!!1"

He didn't say FoxIt Reader, he said FoxIt. They make other software, including FoxIt PDF Editor and FoxIt PDF Creator.

I haven't used them personally, but considering what a tremendous piece of shit Acrobat Reader is, I wouldn't be surprised if they were better than Acrobat Pro. :)

Edit: And BTW, using FoxIt Reader is not about being leet. There never would have been a market for FoxIt Reader if Acrobat Reader didn't suck so badly. It's slow and bloated. Adobe Reader = old and busted, FoxIt Reader = new hotness
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
I'd be all for them using FoxIt, but corporate types know Adobe, not FoxIt. Telling them "just use FoxIt" won't fly. Plus they've already purchased the software. I'd rather just get 8.1 working, but that POS refuses to even open without a crash. I can't seem to figure that one out, and Adobe has been no help.
 

rivan

Diamond Member
Jul 8, 2003
9,677
3
81
Originally posted by: trmiv
I'd be all for them using FoxIt, but corporate types know Adobe, not FoxIt. Plus they've already purchased the software. I'd rather just get 8.1 working, but that POS refuses to even open without a crash. I can't seem to figure that one out, and Adobe has been no help.

Long shot, but have you tried their forums?
 

buck

Lifer
Dec 11, 2000
12,273
4
81
Funny I should read this rant, I just had to deal with an adobe issue. PITFA I say.
 

trmiv

Lifer
Oct 10, 1999
14,670
18
81
Originally posted by: rivan
Originally posted by: trmiv
I'd be all for them using FoxIt, but corporate types know Adobe, not FoxIt. Plus they've already purchased the software. I'd rather just get 8.1 working, but that POS refuses to even open without a crash. I can't seem to figure that one out, and Adobe has been no help.

Long shot, but have you tried their forums?

Yea I've done some poking around there and haven't found an answer yet. I had to get this lady up and working so I had to downgrade her for now. I'm honestly not sure she even needs 8.1, but they purchased it so they want to use it.
 

rivan

Diamond Member
Jul 8, 2003
9,677
3
81
Originally posted by: mugs
Edit: And BTW, using FoxIt Reader is not about being leet. There never would have been a market for FoxIt Reader if Acrobat Reader didn't suck so badly. It's slow and bloated. Adobe Reader = old and busted, FoxIt Reader = new hotness

I'll be the first to sign a petition about Acrobat these days being bloatware - they're trying to fill every need with a single piece of software - 3D and multimedia stuff has really thrown it to the dogs over the years.

I've not yet seen a PDF ripper that creates as solid a PDF as Distiller (included with Pro), and I've used a lot of them over the years. I'm speaking from a printing-specific perspective.

As for the rest of the functionality, review/comments/document tracking is something that is (AFAIK) still missing from any of Acrobat Pro's competitors.

It sounds from later comments that the people using Pro in this instance could really (possibly) be better served by FoxIt - but for FoxIt to be someone's default answer to anything Acrobat related is exactly what I said - it's the new "leet", the instant "I'm so knowledgeable I can answer all your problems with a single word answer" comment that is often pretty far off the mark.

TGIF. I usually couldn't care less about uninformed one-word answers, and don't normally care enough to rant about them.

I'm buying @ Harry's on Vandeventer.
 

rivan

Diamond Member
Jul 8, 2003
9,677
3
81
Originally posted by: MmmSkyscraper
Adobe apps have always been shit. When you work with them as a client, you realise why.

Adobe > Quark.
Adobe > Macromedia.
Adobe > Corel.

From a user's perspective, anyway.
 

MmmSkyscraper

Diamond Member
Jul 6, 2004
9,472
1
76
Originally posted by: rivan
Originally posted by: MmmSkyscraper
Adobe apps have always been shit. When you work with them as a client, you realise why.

Adobe > Quark.
Adobe > Macromedia.
Adobe > Corel.

From a user's perspective, anyway.

I don't use any of those.

The worst things are they have 11ty billion processes for everything which are bullshit and their concept of a schedule is arguing over it for months, then ignoring it completely and dropping 20 different builds at the last second, then blaming everyone else for their epic failure.

The bigger the company, the greater the incompetence :thumbsup:
 

jjones

Lifer
Oct 9, 2001
15,424
2
0
Acrobat sucks balls. How anyone at Adobe can think that this is a good piece of software is beyond me.
 

nakedfrog

No Lifer
Apr 3, 2001
61,772
17,476
136
Originally posted by: rivan
Originally posted by: nakedfrog
Yeah, other than Photoshop, the rest of their products can talk a walk.

Illustrator? InDesign? They're both very stable are two of my primary tools. They're pretty industry-specific though. Flash is an Adobe product now, too.

I imagine PageMaker is probably still decent too, if it's even still around... used that back in HS to put together the school paper. Things like that get a bye since they just bought them :p