Help! www.coolermasterusa.com won't open properly, disabled Norton Internet Security, etc.

DualMonitors

Member
Sep 26, 2004
165
0
0
Gentlemen/Ladies:

I'm trying to put together a pc and noticed that www.coolermasterusa.com won't open. I've disabled my Norton Internet Security and Norton AntiVirus thinking that this could the issue, nope. The site loads VERY slowly and doesn't fully load. I get little red "x" in lieu of the thumbnail graphics on that site, maybe that's a clue.

Here are my settings in Internet Explorer's Tools/ Internet Options tab's Advanced area:

Under Java (Sun): there is only one option and it is checked (Use Java 2 v1.4.2_05 for <applet>)
Under Microsoft VM: all three options are checked (Java console enabled; Java logging enabled; and JIT compiler for virtual machine enabled)

I'm very frustrated as to why I cannot open this site. I think I've provided all the clues I can, should anyone require more clues to help, please post or email. I'd be most delighted to provide them.

Many thanks!
 

kamper

Diamond Member
Mar 18, 2003
5,513
0
0
As far as I could tell, there was no java on the page. Just one flash and some gifs and jpegs. Are you sure it wasn't just a temporary problem with the site itself (like, not your browsers fault)?
 

AFB

Lifer
Jan 10, 2004
10,718
3
0
Took forever to load the site, but it loaded instantly and fine after about 30 seconds.
 

DualMonitors

Member
Sep 26, 2004
165
0
0
Tried everything. Downloaded the latest flash, downloaded and ran both spybot and ad-aware. nothing really disastrous found.

i have a feeling that it is IE that is the big problem, as it did not load the home page of mozilla.org properly (the big green download button won't load up and the homepage doesn't appear correctly).

i was told that IE is part of windows xp and it cannot be uninstalled and reinstalled separately, is that correct? i do have the service pack 2 installed already. and, by the way, my IE problems were before i installed SP2.

thanks!