Help with wireless network connecting but not sending info...

squirrelman

Senior member
Jan 1, 2001
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I am trying to help my girlfriends internet woes but I am having no luck and have tried all I can think of. Ever since she has gotten her Dell she has had problems with the wirless internet cards she has added. Finally she found one that works and when it did work it worked spotty. What happens is it says it finds and connects at a good speed to an available wireless network and then it won't load any internet pages or connect to AIM/outlook or anything. This happened and then in the past it would somehow just fix itself after a while, but now it wont fix itself anymore. Its been broken for almost 2 days now. Please anyone, do you know what might be wrong?
 

JRock

Platinum Member
Apr 19, 2001
2,742
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Power down the Cable modem and Router. Turn on the Router wait till you see some kind of activity then power on the cable modem.

Make sure the laptop is a DCHP client and does not have an static settings (specifically a gateway that could be incorrect)

What kind of Router is it and what kind of wireless card?
 

grappa

Senior member
Apr 10, 2000
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Need more info... what kind of wireless router / access point is it? Do you have the built-in firewall enabled? Is WEP / WPA / etc being used? What kind of wireless adapter is her computer using?