- Jan 29, 2002
- 342
- 0
- 0
First off thanks for any help. My brother-in-law's parents are trying to get internet access in their business. They use two computers but they are networked to each other (Have a Cat 5 cable running from each others network cards).
Computer 1 ------- Network cable --------- Computer 2
They had Cablevision come by and install the coaxial line and leave the modem there since the install tech apparently saw that he couldn't just simply plug in a Cat 5 cable from the modem into the computer and just left. I figured that I could get it setup via USB. Brought the drivers via USB drive(Motorola SBV5120, it's a VoIP modem), USB cable, etc. Motorola doesn't have any drivers available for download on their support page so I searched for USB drivers online and found them for the SBV5120. The tech didn't even leave a CD which the install guide on Motorola's website says there should be.
Did the plug and play install of the drivers via the card, no conflicts in Device Manager (though their computer was Windows 2000, I thought it was XP so I may have loaded the XP drivers instead, but wouldn't it not let me install the drivers if there was a conflict?), and nothing.
Went to cmd, ipconfig /all. Inputted all the info into the TCP/IP under network connections, still nothing. Tried using auto IP address nothing. Even went so far as doing a /ipconfig /release, then /renew, retyping in the IP, the subnet, the DNS, etc and still no internet access. All the activity lights are showing up on the front of the modem. I'm completely dumbfounded on what the problem is, is ther something glaring that I'm overlooking?
I was hoping that I could just connect using the USB connection since I had a spare USB cable laying around. But I'll go out and purchase a switch/router if I need to (but they only need internet access on one computer so getting a router would be kinda pointless).
Thanks for any and all help.
Computer 1 ------- Network cable --------- Computer 2
They had Cablevision come by and install the coaxial line and leave the modem there since the install tech apparently saw that he couldn't just simply plug in a Cat 5 cable from the modem into the computer and just left. I figured that I could get it setup via USB. Brought the drivers via USB drive(Motorola SBV5120, it's a VoIP modem), USB cable, etc. Motorola doesn't have any drivers available for download on their support page so I searched for USB drivers online and found them for the SBV5120. The tech didn't even leave a CD which the install guide on Motorola's website says there should be.
Did the plug and play install of the drivers via the card, no conflicts in Device Manager (though their computer was Windows 2000, I thought it was XP so I may have loaded the XP drivers instead, but wouldn't it not let me install the drivers if there was a conflict?), and nothing.
Went to cmd, ipconfig /all. Inputted all the info into the TCP/IP under network connections, still nothing. Tried using auto IP address nothing. Even went so far as doing a /ipconfig /release, then /renew, retyping in the IP, the subnet, the DNS, etc and still no internet access. All the activity lights are showing up on the front of the modem. I'm completely dumbfounded on what the problem is, is ther something glaring that I'm overlooking?
I was hoping that I could just connect using the USB connection since I had a spare USB cable laying around. But I'll go out and purchase a switch/router if I need to (but they only need internet access on one computer so getting a router would be kinda pointless).
Thanks for any and all help.