Help with play store app crashing

[QueBert]

This is madness, brand new LG Flex 2, I've turned it on and added my Google account. In the play store when I search the letter s it crashes as soon as I type it. I've tried about 15 other letters with no problem. I googled and followed the directions I saw. removed my Google account and re-added. cleared the cache, deleted app data. There was no store update to remove. Which is the only other thing I saw to do. So I did a factory reset even though it was fresh out the box. Doing nothing but opening the play store and clicking the search icon.

SAME THING, I tried searching something with S and it crashed, I also tried searching play to see if there was an update for that but it crashes every time when I type l. A few other letters make it crash every time. Now I know I could side load a different version of the store apk. But I'm baffled at how a brand new phone is doing this. Anyone here have any ideas at all? I'd like to fix it rather than put some other version of the play store on (for now) if possible.

The 1st time I let it update all Google system apps, the 2nd I didn't


*EDIT* I got frustrated and side loaded the latest store apk and it seems to be working normally. still would like to know how and the hell a new phone with nothing on it could have this sort of problem.

 

[bgstcola]

I did a factory reset on my 1st gen moto x and had exactly the same problem. Don't remember how i fixed it.

 

[Oyeve]

This issue is because the google play store app has to update itself after a reset. Take a long time but it will get there.

 

[QueBert]

This issue is because the google play store app has to update itself after a reset. Take a long time but it will get there.

Fresh out of the box it crashing like that is nuts, I couldn't imagine a normal person would even think it needs updating as soon as you activate it. I guess it makes sense, but it seems pretty ghetto imho. It did a bunch of google app updates on it's own but not a play store one. Dunno how long it would have took for that to hit.

 

[Oyeve]

Fresh out of the box it crashing like that is nuts, I couldn't imagine a normal person would even think it needs updating as soon as you activate it. I guess it makes sense, but it seems pretty ghetto imho. It did a bunch of google app updates on it's own but not a play store one. Dunno how long it would have took for that to hit.

It's a fresh out of the box older phone though.

 

[QueBert]

It's a fresh out of the box older phone though.

I understand it's an older 2015 phone, but imho it's crappy coding on Googles part, I wasn't trying to do something advanced, I was trying to search the app play store for an app. I played with the phone for an hour and it still didn't update the play store app. AT WORST it should have popped up a message saying it needs an update. Not "this application has stopped working" feels very amateurish to me.

 

[sweenish]

You never see the Play Store app update. It doesn't show up in the list. And it likely won't update unless it's charging and the phone is idle.

With that said, it certainly shouldn't be crashing. I know apps will prompt for a Play Services update, and if you didn't follow through on that, I can see how the phone gets crashy.

But I also feel like a concession should at least be acknowledged for an older, out-of-box phone.

Basically I'm meh on how I feel about this.

PS: Doesn't it have Lollipop, can't it just download all your apps for you as a set-up step?