Help with hdd failure!

greigmg

Member
Jan 14, 2005
45
0
0
So the notebook took a spill last night - when I restarted, Windows tried to come up, took forever, hdd going very slowly, and I finally got a blue screen. I ran chkdsk and it got to 75% and quit.

Now I can't even read the drive - my computer wouldn't read it, and I now have it plugged into a USB port on another - it'll recognize it's plugged in, give me the model name and such, but can't read the volume, etc. info. drive doesn't pop up in my computer either.

So am I completely screwed, or is there an app that can push through this? If not, anyone have any experience with Toshiba support?
 

tweekah

Senior member
Oct 23, 1999
990
0
76
Any unusual sounds emitted from the drive? As a last resort trick, try doing a fuzzy search on the word "freezer" in tech support/general hardware. Otherwise you'll have to pay hundreds if you want to get your data back before the RMA process.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
240
106
If the drive was running when the spill occurred, the odds are that there is physical damage to the actuator/arm assembly, and the drive is hosed.

Spills are not covered by any warranty - not fair wear and tear. Replace the drive and get on with life.
 

BadThad

Lifer
Feb 22, 2000
12,100
49
91
Originally posted by: corkyg
If the drive was running when the spill occurred, the odds are that there is physical damage to the actuator/arm assembly, and the drive is hosed.

Spills are not covered by any warranty - not fair wear and tear. Replace the drive and get on with life.

Yep :(
 

greigmg

Member
Jan 14, 2005
45
0
0
Yeah, couldn't get anything off of it using regular software methods - looks like I'm going to have to pay one of those services to take it apart and see what happens. It looks like they have pretty good luck with - go to http://www.driversavers.com and see what they've recovered in their hall of fame.