• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Help with hdd failure!

greigmg

Member
So the notebook took a spill last night - when I restarted, Windows tried to come up, took forever, hdd going very slowly, and I finally got a blue screen. I ran chkdsk and it got to 75% and quit.

Now I can't even read the drive - my computer wouldn't read it, and I now have it plugged into a USB port on another - it'll recognize it's plugged in, give me the model name and such, but can't read the volume, etc. info. drive doesn't pop up in my computer either.

So am I completely screwed, or is there an app that can push through this? If not, anyone have any experience with Toshiba support?
 
Any unusual sounds emitted from the drive? As a last resort trick, try doing a fuzzy search on the word "freezer" in tech support/general hardware. Otherwise you'll have to pay hundreds if you want to get your data back before the RMA process.
 
If the drive was running when the spill occurred, the odds are that there is physical damage to the actuator/arm assembly, and the drive is hosed.

Spills are not covered by any warranty - not fair wear and tear. Replace the drive and get on with life.
 
Originally posted by: corkyg
If the drive was running when the spill occurred, the odds are that there is physical damage to the actuator/arm assembly, and the drive is hosed.

Spills are not covered by any warranty - not fair wear and tear. Replace the drive and get on with life.

Yep 🙁
 
Yeah, couldn't get anything off of it using regular software methods - looks like I'm going to have to pay one of those services to take it apart and see what happens. It looks like they have pretty good luck with - go to http://www.driversavers.com and see what they've recovered in their hall of fame.
 
Back
Top