help, server keeps shutting off at night

[skho]

help,

i am unable to figure this out. We have a server at our firm that runs Vertias BackupExec every night. Throughout this week, tho it has been shut off everytime i come in on the morning. I checked the logs and it seems like it is shutting off at around 4:00 - 5:00 AM.

First some background info on the server. It runs Win2k with all the critical updates installed. Its a P3 with 128 megs of ram and Veritas BackupExec for Servers 9.1 is the only major program running on it. It has Symantec Antivirus Client (updated) constantly scanning in the background.

At first, I thought it was the Sasser virus but I manually ran the fix and it didn't detect anything. This is a weird issue and any help would be greatly appreciated.

-sk

 

[GDT]

Cleaners dont come in around then do they?

Sorry couldnt resist

 

[tyanni]

What do your logs say? In particular, check the system log.

Tim

 

[skho]

our server room is locked so unless the someone got in through the window on the 8th floor, ninja style, i don't think they'll go through the trouble just to turn off our computer. LOL

The logs don't say much. Only basic information like connecting to adapters. However, it stops logging information around 4:00 - 5:00 AM so that's why I suspect it's been shutting off at this time.

 

[jagec]

I'm guessing if it always shuts down at that time, and you don't have it manually set to shut down (duh) it's something external. Maybe there's a pump that kicks on at 4AM every morning, enough to reset the computer?

Does it ever give you the "windows has not been shut down properly" screen? Is veritas backup set to shut down when finished (I doubt it, but I had to ask...)? Did someone get brutally murdered in there at 4AM 100 years ago, and now haunts the place?

The easiest way to solve the mystery would be for you to actually go in there around 4 am and watch it. I can understand you don't want to do this though

 

[BT7990]

See if the Vertias BackupExec may be shutting it down. We use it at work and it has been known to do some strange things...........

 

[KB]

First, see if someone put something in the task scheduler to shut it down. I have seen people create scheduled task to reboot windows machines daily, but they accidently have it shutdown instead of reboot.

Try to move it to a more dependable electric socket and get it a power-brick.

If it still shuts down: Using the local security policy turn off Remote Shutdown, so no one can remotely shut it down.