HELP me please! graphics broken

greenkabbage

Member
Jul 16, 2001
59
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0
Hi all. I had my computer shipped from California to Mass for college. When I opened the box, the case was bent. I had left all the cards in there, as well as the harddrives and the CPU + RAM. I know that is silly but it is too late now... :( Anyhow, the case was bent, it still is and when I opened it up, the CPU was out of its socket. I have a P3 600 with an Iwill motherboard. BD100+ the CPU sits pretty tightly in its socket. It was dangling around in the case! The Box I shipped the computer in was the case the case came in, a little styrofoam on 2 sides, top and bottom of the case. The whole thing would go in there so that the styrofoam was on the left and the right in the box. I have a Radeon LE and when I plugged it in to see if it posts, I was glad to see that it did. However, the post screen has a colored logo on it as well as white text on black. When the RAM was testing, the screen flickered and had green vertical lines I guess for every refresh. When I went into the BIOS, everything was fine, no bad artifacts no lines no nothing. Black and white works perfectly. Mixed (Color and B&W) is all fu*ked up. I can see stuff, the card is working, I even could play counterstrike with Direct 3d I think @ 1024 x 800 or whatever. It just looked like CS in a disco. Flashing colors, blue and yellow on the walls. What I want to know is what is broken? The motherboard or the graphics card? Oh I have PC133 Cruicial ram in there 2 X 256 MB = 512 MB. I have a maxtor UDMA 100 controller card, soundblaster live value, linksys 10/100TX NIC, some ghetto modem in the machine. a 40 GB maxtor, 7200 rpm UDMA 5, a 25 GB maxtor 7200 rpm, UDMA 4. running windows 2000. I downloaded the newest drivers and it did not fix the problem. It does it even during the post. I disconnected the card, looked at it but could not see any physical damage. Not on the Motherboard either. The computer is running fine, its stable, no crash. I tried just pluggin in the video card but no difference. I wish i had a different card so i could try it out. I got the radeon from newegg about 2,3 weeks ago I believe. do you have any idea how to fix this or do you think its impossible? I think I will be able to get my hands on a different card soon so I can test out what seems to be the problem. Should i contact newegg first? Please help! I think this will give me epilectic seisures if I don't do something quick!
TIA

Jun
 

bevancoleman

Golden Member
Jun 24, 2001
1,080
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Hmm, tough one.

You could send it back to newegg as faulty, however while this would probably would work it also would be illegle as the warinty dosn't cover this sort of situation (which isn't neweggs or the manufactuers fault).

Your best bet is to try the shipping company, they will probably have insurance cover on shipments (you did pay for insurance right??), and if the case is bent they probably droped it. However they may claim that you didn't pack it correctly (the boxes a case comes in are only ment for the cases, not for all the boards and stuff that gets put in.
 

greenkabbage

Member
Jul 16, 2001
59
0
0
Ugh... I think my friend's mother did NOT insure it! Gahh! I know its stupid and I should have told her. But I somewhat assumed that she would do that... But she said that she would call Fedex and raise some hell. My friend's dad is in the computer business and ships a lot of computer parts. After UPS delievered a box of his with a hole in it, he switched to Fedex and they have been pretty good about not breaking stuff. Guess no logistics company is really good enough. :( Thanks for the help though.

Jun