help filing claim on Amazon

[HeXen]

I ordered a book on Amazon, seller BGcmt on August 19th. Window for delivery limit was Sept 11th. Never shipped. I sent him 3 emails, no response.

So i'm trying to file a claim, but Amazon will not let me. my deadline to file is Nov 17th.
on the A to Z guarantee, under "indicate reason for claim", Everything is greyed out, it says underneath that (Disabled reasons will become available shortly after the seller's advertised delivery window.)

well its a whole day after the delivery window. My question is, how many days afterwards do they consider "shortly"?
imo, an expiration date is an expiration date.
i just want the stupid money back so i can buy it from someone else, i think Amazon gives them too long a window to ship something, kinda annoying to order something and wait nearly a month to see it still has not shipped.
Perhaps i got too impatient and Newegg..etc has spoiled me, but damn, how hard is it to ship a small paperback book a day or two after its paid for. :\
Good thing this isn't for someone's B/day.

 

[Ns1]

In the time that it took you to type that post, you could have googled your question.

For seller orders made on the Amazon.com website, you must wait 3 calendar days past the maximum estimated delivery date for an order OR 30 days from the order date, whichever is sooner.

http://www.amazon.com/gp/help/custom...200783670#when

Perhaps i got too impatient and Newegg..etc has spoiled me, but damn, how hard is it to ship a small paperback book a day or two after its paid for.

In one example you are buying from a retailer, in the other you are buying from a loosely related 3rd party.

 

[HeXen]

rant is still justified considering the time they have to deliver. I guess your new to ranting on Anand? Do you even know where your at right now?

 

[hclarkjr]

call customer service, they more than likely issue a refund. same thing happened to me and it was resolved right away

 

[Ns1]

rant is still justified considering the time they have to deliver. I guess your new to ranting on Anand? Do you even know where your at right now?

let's see...

Ns1
Lifer
Join Date: Jun 2001
Posts: 34,201

DarkVision
Senior Member
Join Date: Jun 2012
Posts: 474

 

[webdave]

rant is still justified considering the time they have to deliver. I guess your new to ranting on Anand? Do you even know where your at right now?

You are ranting about the cost of a small paper back book? Why do you even need to wait for the refund before buying the replacement elsewhere?

 

[Krazy4Real]

rant is still justified considering the time they have to deliver. I guess you'RE new to ranting on Anand? Do you even know where you'RE at right now?

fixed. you're welcome.

 

[HeXen]

call customer service, they more than likely issue a refund. same thing happened to me and it was resolved right away

good idea, i'm on it.

You are ranting about the cost of a small paper back book? Why do you even need to wait for the refund before buying the replacement elsewhere?

did you really care?

fixed. you're welcome.

yay, thanks grammar nazi 😀

let's see...

Ns1
Lifer
Join Date: Jun 2001
Posts: 34,201

DarkVision
Senior Member
Join Date: Jun 2012
Posts: 474

don't like it, don't post.

 

[Ns1]

don't like it, don't post.

you don't become a lifer by keeping thoughts in your head.

 

[dud]

rant is still justified considering the time they have to deliver. I guess your new to ranting on Anand? Do you even know where your at right now?

OP, you are a moron. You attack a member of 10+ years with this crap? Also, learn how to use the English language ...

 

[KevinCU]

OP is a dumbass for buying from a private seller and expecting his order to be shipped in an orderly fashion.

 

[Krazy4Real]

OP is a dumbass for buying from a private seller and expecting his order to be shipped in an orderly fashion.

and comparing it to Newegg. LOL!

 

[MontyAC]

Just call customer service for action.

 

[HeXen]

lmao. i think its BS that they would force a wait on filing a claim after its expired window, especially when that window is over 3 weeks long, doesn't matter who or what sells it. Never had such an issue in many years of doing business on ebay.
if you don't like my ranting, don't like my opinions, don't like my grammar? too bad 😉 Welcome to Anand